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Call Center Agent
•10 days ago
| Verified Pay | $18.50 - $30.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Miami, Florida |
Compare Pay
Verified Pay This job pays $6.58 per hour more than the average pay for similar jobs in your area.
$13.62
$17.67
$24.25
$27.75
About this job
Job Description
Job Description
Description
At Telebeez Pro, we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Agent. As a Call Center Agent, you will play a key role in providing exceptional customer service and support to our clients. You will have the opportunity to interact with customers over the phone and help resolve their inquiries and concerns. This is a fast-paced and dynamic role that requires excellent communication skills, problem-solving abilities, and a positive and empathetic attitude.
Job Title: Call Center Agent
Pay Range: $18.50 - $30.00 hourly
Full time job
Job Summary: This position requires strong attention to detail and the ability to work efficiently under tight deadlines. You should also possess excellent problem-solving skills and the ability to multitask effectively. A positive attitude and a willingness to learn are also essential for success in this role.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Bonus Points:
Let’s create your dream career and make an impact together! Apply today.
At Telebeez Pro, we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Agent. As a Call Center Agent, you will play a key role in providing exceptional customer service and support to our clients. You will have the opportunity to interact with customers over the phone and help resolve their inquiries and concerns. This is a fast-paced and dynamic role that requires excellent communication skills, problem-solving abilities, and a positive and empathetic attitude.
Job Title: Call Center Agent
Pay Range: $18.50 - $30.00 hourly
Full time job
Job Summary: This position requires strong attention to detail and the ability to work efficiently under tight deadlines. You should also possess excellent problem-solving skills and the ability to multitask effectively. A positive attitude and a willingness to learn are also essential for success in this role.
Key Responsibilities
- Handle incoming customer calls and provide accurate information regarding our products and services
- Resolve customer complaints and ensure customer satisfaction
- Follow up with customers regarding their inquiries or unresolved issues
- Update customer account information and maintain accurate records of all interactions
- Assist with processing orders, returns, and exchanges
- Upsell or cross-sell additional products and services to customers
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Prior experience in a customer service or call center role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and negotiation abilities
- Ability to work in a fast-paced environment and handle multiple priorities effectively
- Ability to remain calm and professional in challenging situations
- Proficient computer skills and familiarity with customer relationship management (CRM) software
- Strong attention to detail and accuracy
Benefits
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
Let’s create your dream career and make an impact together! Apply today.
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