Medical Administrative Position - Front Desk 20240408*

* * * No experience is necessary training will be provided, the ideal candidate should have strong communication skills, able to take directions and track the progress of tasks. Individuals with a Bachelor's degree or those interested in Medical Administration, Medical Billing, Medical Assistant, Hospitality/Tourism, and Business Management are encouraged to apply. * * *

* * * Candidates must complete all questions of the screener questions to be considered. * * *

>>> Medical Front Desk

Primary responsibilities of the Medical Front Desk include:

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Primary responsibilities include:

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* Managing the intake of patients in the office as new or established patients

* Verifying status of insurance and benefits

* Collecting and recording patient payments

* Downloading and scanning completed and signed documents, identification card, and insurance card

* Reviewing patient records for authorizations as required for appointments and procedures

* Calling and texting patients about their appointments

* Scheduling and moving new and established patient appointments

* Scanning documents related to payment plans, medical records request and documents for completion by a provider.

* Protects patients' rights by maintaining the confidentiality of personal and financial information.

Secondary responsibilities include supporting other staff through:

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* Verifying benefits for procedures and determining the patient's responsibility for the procedure.

* Communicating with patients regarding a patient balance and the reason for the balance or denial, updating information necessary for correction or to provide the appropriate documentation to correct the claim.

* Setting up patients for patient portal access.

* Coordinating and confirming treatment dates for authorized procedures.

* Planning, organizing, coordinating and controlling prior authorizations for medical procedures and office visits.

* Taking ownership of assignments to improve patient experience and satisfaction.

* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Initiating collection calls and reminders to patients by phone, electronically through the patient portal, email, and mail.