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Hours Full-time, Part-time
Location Jamestown, New York

About this job

Job Description

Job Description

Evergreen Health

The Care Coordinator applies the essential activities of case management which include assessment, planning, coordination, monitoring and evaluation with the core components (Comprehensive Case Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Patient & Family Support and Referral to Community & Social/Support Services). The Care Coordinator will be responsible for the following outcomes: Reduce utilization associated with avoidable and preventable inpatient stays, reduce utilization associated with avoidable emergency room visits, improve outcomes for persons with mental health illness and/or substance use disorders; and improve disease-related care for chronic conditions.


As part of the Essential Functions for this role, the Care Coordinator:

  • Completes a comprehensive health assessment/reassessment inclusive of medical/behavioral/rehabilitative and long term care and social service needs
  • Consults with multidisciplinary team on client’s care plan/needs/goals
  • Conducts outreach and engagement activities to assess on-going emerging needs and to promote continuity of care and improved health outcomes
  • Consults with primary care physician and/or any specialists involved in the treatment plan
  • Prepares client crisis intervention plan
  • Coordinates with service providers and health plans as appropriate to secure necessary care, share crisis intervention and emergency information
  • Link/refer client to needed services to support care plan/treatment goals, including medical/behavioral health care; patient education, and self-help/recovery, and self- management.
  • Completes/revises an individualized patient-centered plan or care with the patient to identify patient’s needs/goals, and includes family members and other social supports as appropriate


Qualified Candidate will have a Bachelor’s degree in health, human or education services and one year of qualifying* experience or Associate’s degree in health, human or education services and one (1) year of qualifying* experience. Qualifying* experience equals professional case management or care coordination experience with the following populations: persons with a chronic illness, and/or persons with a history of mental illness, homelessness, or chemical dependence. Candidate must have a valid NYS Driver’s License and an insured, dependable car.

Job Type: Full-time (Part time may be available)

Required education: Bachelor’s (plus 1 year experience); Associates (plus 2 years experience)

Required experience: Care Coordination/Case Management; Working with clients experiencing chronic illness, homelessness, mental illness and/or chemical dependence

Additional requirements: Must have dependable, insured vehicle and NYS Driver’s License

What Evergreen Health Offers You:

  • Remote Hybrid schedules may be available for this position
  • Opportunities for overtime hours may be available for this position
  • Multiple comprehensive medical health insurance plans for you to choose from
  • Dental and Vision coverage at no cost to you
  • Paid Time Off package that equals 4 weeks of time in your first year
  • 403b with a generous company match
  • Paid parking or monthly metro pass
  • Professional development opportunities
  • Paid lunch breaks