AHA Site Coordinator

SUMMARY: To encourage students to stay in school through high school graduation and prepare for life by; (1) identifying and coordinating appropriate community resources; (2) expanding guardian/caretaker support and involvement and facilitating community partnerships; and (3) providing individualized assistance to students and families with needs.

REPORTS TO: Manager, Strategic Initiatives

EMPLOYMENT STATUS: Salary

SPECIFIC DUTIES: Duties of the Floating Site Coordinator include but are not limited to the following:

• Develop necessary relationships with students and coordinate efforts to serve student utilizing school staff, guardians, and community representatives.
• Collaborate with AHA case manager and APS Liaison to understand the needs of the students while working collaboratively to support the student.
• Provide support to enhance youth and family engagement with the student’s education goals.
• Serve as a case manager for approximately 50 students to bi-weekly receive long-term sustained services (through individual caseload services) and demonstrate improvement in students’ performance in attendance, behavior and/or academic performance when compared to the previous school year by:

• Building one-on-one relationships with students, families, and AHA Case Manager.
• Checking attendance and contacting guardians of absent students.
• Identifying academic deficits and supports needed, such as tutoring, to improve academic performance.
• Making referrals for guardians and students to outside agencies as appropriate.
• Acting as an advocate for students with other institutions, if necessary; accurately maintaining all case files, collecting required data and providing reports for the use of CIS of Atlanta, the school, the school system, and AHA.
• Read and interpret student’s attendance, behavior, and academic data to create a plan to move the student towards graduation

• Collect and compile required reports on services delivered.
• Adhere to AHA and CIS protocol for responding to crisis calls.
• Maintain confidential data files.

• Maintain a file on each referral to document the services provided.

• Maintain a calendar of activities and services.
• Work with other CIS staff to increase guardian/caretaker involvement according to goals established by CIS of Atlanta.
• Complete weekly updates, monthly reports of activities and services
• Meet with the school designee (School Counselor, School Social Worker) on a regular basis to discuss the progress of the students being served.
• Attend required staff meetings, weekly check-ins, goal reviews, training events, and other meetings as requested by CIS of Atlanta or AHA.
• Participate fully in orientation and training, meetings, and other activities required by CIS of Atlanta or AHA.
• Participate in professional development activities aimed at current trends and best practices for the provision of comprehensive school and social work services.
• Carry out other duties as determined by the Director of Programs.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Analytical - Collects and researches data; Uses intuition and experience to complement data.
• Case Management – Provides the following services: intake, assessment of needs, service planning, service plan implementation, service coordination, monitoring and follow-up, reassessment, case conferencing, crisis intervention, and case closure.
• Relationship – Maintain an ongoing relationship with community agencies and other resources to meet student need; refer parents and student to agencies when appropriate.
• Project Management - Communicates changes and progress; Completes projects on time and budget.
• Technical Skills-Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively.
• Teamwork - Exhibits objectivity and openness to others' views; Able to build morale and group commitments to goals and objectives.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

QUALIFICATIONS:

• Bachelor’s degree (master’s degree preferred) in social work, social sciences, or a human service-related field or equivalent years of experience.
• Two or more years’ experience in working with families and/or children.
• Ability to adhere to policies and procedures to complete administrative tasks correctly and on time and support the organization's goals and values.
• Strong computer literacy including proficiency in Microsoft Office Suite Applications and comfortability using different software for data entry.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills and the ability to tailor communication styles to different audiences within the school community.
• Strong management and organizational skills
• Familiarity with education, health and human services, juvenile justice, and other family support services.
• Capable of working independently, meet deadlines, work under stress, be resourceful and function as an effective team member.
• Prioritize the well-being and success of students in decision-making.
• Analyze academic, attendance and behavioral data to identify areas for improvement.
• Establish positive and trusting relationships with students, parents, and school staff.

PHYSICAL DEMANDS:

• Will require some light lifting.
• Must be willing to travel, as job requires.

HOURS: Working hours are generally 8:00 - 4:30 p.m., however it is expected that this person will have a flexible schedule and will work additional hours as needed to accommodate evening and weekend activities and reporting deadlines. Able to make adequate and reliable transportation arrangement.