Medical Laboratory Supervisor

Role Summary

The Medical Laboratory Supervisor will engage in the supervision and development of direct reports (entry-level or skilled technicians) and administrative support. Directing the daily operations of the Medical Laboratory group and is responsible for administering policies, processes and procedures that affect their workflow. The Medical Laboratory Supervisor is responsible for communicating expectations, business needs and opportunities for improvement to the Medical Laboratory group. Responsible for strategic planning in conjunction with Study Directors, while leading the investigation, design and implementation of new processes and/or assays.

This is an exempt role that has Supervisor responsibilities.

Role Responsibilities

• Contribute to the development of the department including but not limited to communicating expectations and business needs to direct reports
• Oversee performance, development, training needs and accomplishments for all direct reports.
• In collaboration with Human Resources hire staff as needed and resolve all Employee Relations issues
• Identify and/or provides training to staff
• Develop and maintain departmental systems and SOPs. Assists in the development and communication of departmental policies and procedures
• Serve as the liaison between staff, other departments/groups and management to communicate expectations and business needs
• Contribute to scheduling, planning and data review
• Assure quality and timely performance of activities and tests
• Update LIMS for data collection
• Determine the acceptability of specimens for testing and provide sample quality feedback to applicable stakeholders
• Perform routine and complex technical procedures and functions
• Coordinate the support of outside contractors or vendors
• Track Clinical Pathology related metrics
• Responsible for technical staff compliance with SOPs, protocols, and regulatory guidelines for all direct reports
• Recognize, initiates, and leads process improvement activities
• Monitor, operate, and troubleshoot instrumentation and equipment in the department, including preventative maintenance and quality control of laboratory equipment with appropriate documentation
• Other duties as assigned

Role Requirements

• Bachelor’s degree in a related discipline
• Minimum of 5 years of clinical lab experience required
• Minimum of 1 year of management experience preferred
• ASCP or AMT certification preferred
• Ability to demonstrate the scientific relevance of the tests being conducted
• Ability to troubleshoot advanced instrument functions
• Proficiency with Microsoft Office core applications and the ability to learn and use additional applications
• Excellent written and oral communication skills
• Advanced understanding of operational procedures in a pre-clinical environment and the ability to resolve complex issues
• Excellent understanding of study design and protocols
• Knowledge of GLPs and other federal regulations relating to care of laboratory animals
• Advanced understanding of laboratory operations and data collection

Behavioral Expectations

• Time Management
• Conflict Resolution
• Decision Making

Special Requirements

• The role will spend approximately 60% in an office setting and 40% in the laboratory. There will be exposure to animal pathogens and chemicals. There will be handling of, and/or exposure to, animal tissue and zoonotic organisms.
• Ability to don and wear personal protective gear, including N95 masks and respirators.
• Physical activity including lifting (up to 50lbs), carrying (up to 40lbs for up to 50 feet), pushing/pulling (up to 75lbs force), reaching, gripping/pinching, standing and ascending ladder without restriction.
• Ability to work beyond typical work schedule including, but not limited to, evenings, weekends, extended shifts with short notice.