Manager, Provider Network Development

OUR WHY: 5-STAR SERVICE CULTURE 

At Better Health Group, it’s our commitment, our passion, and our culture that sets us apart. We don’t just talk the talk - we believe in it and live by it. We are revolutionizing the healthcare industry by focusing on quality, not quantity. Our core value is always to deliver 5-Star Service. And by doing so, we are successfully able to achieve our mission of Better Health. 

We are a preferred partner for driving value-based care adoption and delivering personalized, secure, and seamless healthcare experiences. We take great care of our team, patients, providers, and affiliates. To us, it’s about providing quality care for better outcomes! When our patients win with Better Health, Physician Partners wins. 

THE OPPORTUNITY 

We are looking for a Team Member who will drive engagement and recruitment of new affiliate Providers in collaboration with the Provider Operations Team to support network growth. As a Manager of Business Development, you will represent Better Health Group as a brand liaison, creating and demonstrating proactive outreach and recruitment strategies to build and maintain a continuous pipeline of affiliate Provider candidates. 

RESPONSIBILITIES & EXPERIENCE 

The Manager of Business Development will directly support the Provider Operations Team and Better Health Group goals. They will be expected to perform within the following scope, as well as other assigned duties and activities that aid and leverage our Team function. Responsibilities include and are not limited to: 

❏ Developing the Business through contract negotiations and relationship development. The primary focus of this role is contracting and negotiating contract terms. 

❏ Solicit and pursue referrals from business networks and/or internal referrals 

❏ Proactively research, maintain and leverage potential lead sources in any assigned market (ie: other healthcare organizations) 

❏ Source candidates via various healthcare databases and networking sites. 

❏ Communicating with market leadership and other leaders regarding network strategy and planning 

❏ Collaborating with various other internal teams in making presentations to internal or external stakeholders. ❏ Providing regular performance reports to internal stakeholders and sharing trends/lessons learned while making recruitment/outreach recommendations. 

❏ Responsible for managing these leads through CRM from referrals, lists created from established Medicare providers, and/or market research. 

❏ Continuously build and maintain a lead pipeline to ensure there are multiple Providers in play at all times

❏ Collaborating with key cross-functional groups in developing and executing marketing and recruitment campaigns in support of our Providers

❏ Supporting the new business launch in diverse markets while considering individual market circumstances and the provider community 

❏ Responsible for executing negotiations with complex and major provider contracts as needed to support network objectives 

❏ Acting as a brand liaison with a strong understanding of Better Health Group functionality and goals. 

❏ Raise brand awareness and demonstrate the ability to successfully engage and educate various markets on the benefits of partnering with Better Health Group 

❏ Responsible for attending events, networking, active participation in community events/outreach ❏ Conducting professional and thoughtful phone, video or face to face interviews 

❏ Performing initial interview and reviewing processes to determine Provider suitability for an affiliate relationship and providing expectations of working with an IPA 

❏ Utilize Potential Provider Evaluation Tool as guide when evaluating relationships 

❏ Maintaining and managing outstanding communication with affiliate Provider candidates. 

❏ Responsibilities for relationship maintenance (ie: troubleshooting new recruits through challenges)

 ❏ Ability to explain contract language regarding health plan affiliation and payment methodology 

❏ A high percentage of traveling throughout Alabama 

KEY ATTRIBUTES 

❏ Has a contagious and positive work ethic, inspires others, and models the behaviors of our core values and guiding principles 

❏ An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. 

❏ Can work within our Better Health environment by facing tasks and challenges with energy and passion. ❏ Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. 

❏ Demonstrated ability to handle data with confidentiality 

EDUCATION & SKILLS 

❏ Bachelor's degree in Healthcare Administration, Business Administration, related field or equivalent experience. 

❏ 5+ years of related contracting or healthcare operations experience. 

❏ Experience establishing new markets including the development of the strategy and oversight of the implementation. 

❏ Strong communication skills dealing with multiple levels within the organization and with the provider community. 

❏ Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint) ❏Ability to work independently with minimal supervision 

❏ Excellent organizational, time-management, and multi-tasking skills with strong attention to detail ❏Demonstrated resourcefulness, initiative, and results-oriented capabilities 

❏ Ability to work in a shifting and fast-paced environment 

❏ Must be able to work professionally with confidential information 

❏ Excellent written and verbal communication skills. 

❏ Ability to work cross-functionally with multiple teams

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