Patient Care Coordinator

Patient Care Coordinator

We don't just have a mission statement…we have a mission.

At Eugene Center for Anxiety and Stress, our commitment to optimal mental health and steadfast support isn't just for our clients; it extends to every team member.

Eugene Center for Anxiety and Stress realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We seek a Patient Care Coordinator Part-Time for our Eugene, Oregon location.

The Patient Care Coordinator would be involved in the day-to-day operations of a busy psychological assessment clinic, supporting clients and clinicians.

Schedule: Monday – Friday (4-5 hours a day)

Compensation: $18.00 - $21.00 per hour

Requirements:

• High School Diploma or Equivalent

Role and Responsibilities:

• Answering phones and responding to emails
• Providing excellent customer service to clinic clients and support to clinic providers
• Gathering new client paperwork for every new client and ensuring fully complete
• Entering Medicaid clients into the state measures and outcomes tracking system, per our state accreditation certificate requirements. Connecting with referring clinics regarding the status of shared clients
• Scheduling collateral calls for our psych testing process and gathering collateral paperwork for the psych testing process
• Assisting current psych testing clients with accessing their psychological reports, and gathering ROIs for faxing psychological reports to client’s medical providers
• Rescheduling client appointments that are canceled due to client or provider illness
• Supporting clinical staff
• Other duties as assigned to support the daily operations of the psychological testing clinic

Advantages:

• Benefits: Health, Dental, and Vision
• Paid time off (PTO)
• Employee Assistance Program (EAP)
• 401K with employer contribution

About Eugene Center for Anxiety and Stress

Eugene Center for Anxiety and Stress (ECAS) is a training-oriented, specialty behavioral health clinic founded in 2019 to bring evidence-based, inclusive, and multiculturally sensitive treatment and assessment services to the Eugene-Springfield community. Our organization was based on two pillars. First, we are committed to disseminating empirically supported treatments for Anxiety Disorders, OCD, and PTSD and evidence-based, therapeutic assessment services. Secondly, we are explicitly anti-oppression as a core value in our work. We recognize that stress and anxiety do not happen in a vacuum but in the American context, which furthers white, heterosexual, cisgender, thin, and able-bodied ideals that set conditions for reinforcing trauma, shame, and self-blame in addition to perpetuating oppression and discrimination. With these two pillars in mind, we support our diverse clients through direct intervention and assessment services that address both internal and societal factors in their distress.

Eugene Center for Anxiety and Stress is a proud Refresh Mental Health network member. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership will enable us to offer additional help and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.