Sales Development Representative

About Token:

Ransomware and Phishing attacks are the largest threats facing every organization today. Token has invented Next-Generation MFA that stops these attacks, and it is changing the way our customers secure their organizations. The Token Ring provides wearable, biometric, multifactor authentication. We deliver the next generation of access security that is invulnerable to social engineering, malware, and removes the shortcomings of legacy MFA for organizations where breaches, data loss, and ransomware must be prevented. 

What We Offer: 

A collaborative, remote-first environment, with a competitive salary and stock option grants for all employees. We offer medical, dental, and vision insurance, PTO, wellness time, and unlimited sick time. Activism is an important part of our company culture. As such, we encourage volunteering by offering each employee one day to spend supporting an individual cause they care about, and one day as part of a Token team.  

The Sales Development Representative is the first point of contact for our prospective customers, as such, they play a critical role in creating a positive and lasting impression. They are responsible for generating new business opportunities by qualifying leads and developing relationships through cold calling, email campaigns, and social media outreach. Below is a list of non-exhaustive responsibilities.
Responsibilities:

• Actively and intentionally prospects, bringing in a high volume of new prospective clients for the direct sales team.
• Employs a strategic approach to prospecting with a high level of professionalism.
• Follows up on all new incoming leads within the prescribed time frame and meets the required outreach volume.
• Maintains active engagement with new and existing leads through creative follow-up communications designed to build and increase interest.
• Maintains meticulous prospect records in Sales Force and Hub Spot.
• Consistently achieves or exceeds goals.
• Partners closely with the Marketing, Sales, and Channel teams to ensure leads are properly qualified.
• Qualifies, books meetings, and hands off new opportunities to sales representatives.
• Cultivates strong relationships and quickly builds trust with stakeholders throughout the company.
• Develops and maintains technical competency in all Token solutions and the competitive landscape.
• Addresses questions or concerns from prospects and differentiates Token’s offerings effectively.
• Appropriately prioritizes activities and manages time effectively to focus on high-potential opportunities.
• Commits to continuous self-reflection, learning, and improvement. Solicits feedback from prospects, customers, and colleagues to understand what’s working well and identify opportunities for improvement.
• Identifies best practices for refining the company’s lead-generation playbook.
• Attends networking events and trade shows to build relationships and generate leads.

Core Competencies:
Communication: Excellent verbal and written communication skills for engaging with prospects via multiple mediums and stakeholders throughout our organization. Must be willing to communicate transparently and not shy away from discussing challenging topics/risks/customer feedback.
Resilience: Able to remain persistent and adeptly navigate sales objections as they come up.
Learning Agility: Quickly learns how our product fits into the overall cybersecurity strategy of prospective customers while continuing to gain deep product and industry expertise.
Collaboration: Forges appropriate alliances across organizational lines. Utilizes expertise of others to reach better outcomes. Employs active listening skills to understand different viewpoints and brokers solutions that build trust.

Educational Requirements:
Bachelor’s degree in Business Administration, Marketing, or relevant field or 3 years of related experience.

Other Experience, Requirements & Qualifications:Base salary for this role is between 60,000 and 70,000, depending on your unique mix of education and experience, with variable pay based on performance. 
 

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