Automotive Service Advisor

Are you looking for a trusted brand that provides career mobility and stability? Groove Silverthorne is actively hiring an experienced Automotive Service Advisor to join our growing team in Silverthorne, CO (Summit County)!

What We Offer:

• Competitive Pay Plan: We believe in rewarding hard work and offer a pay plan that provides career growth and increased income potential.
• Training and mentorship: We invest in your success by providing comprehensive training and mentorship programs to help you excel in your role.
• Recognition programs and awards: Our culture celebrates excellence and high performance. Your achievements will be recognized and rewarded.
• Flexible schedule with paid time off: We understand the importance of work-life balance. Enjoy a flexible schedule with paid time off that starts accruing from day one of employment.
• Comprehensive benefits package: We care about your well-being and offer an extensive benefits package including medical, dental, vision, life, and disability insurance, and more.
• 401(k) with employer contribution:
• Health and Wellness membership reimbursement: We support your health and wellness by reimbursing up to $75.00 per month for your membership.
• Employee discounts
• Fun team atmosphere: Join a vibrant and collaborative team where your contributions are valued and appreciated.

Position Overview:

The Service Advisor interacts with customers to build loyalty by developing trust and ensuring confidence. This role requires someone passionate about taking care of the customer and having the knowledge to educate them about the maintenance or repairs needed for their vehicle in terms they can understand. In addition, this person must be highly driven to succeed and achieve targets.

The pay range is commissioned base with the opportunity to earn $75,000 to $110,000 annually

Who You Are:

• You have 1+ years of customer service experience
• You are passionate about customer service, and when under pressure, you maintain a positive attitude with customers, peers, and management
• You have the proven ability to set and achieve targeted goals
• You are highly driven to succeed, and meeting or exceeding productivity and service standards is a priority
• You have exceptional communication, organization, and follow-up skills that result in a superior customer experience
• You thrive on educating customers on proper care for their vehicles
• You work as a team player and interact with customers, managers, and co-workers in a professional, courteous manner
• You have keen technology skills and thrive on learning
• You are professional and can represent the Groove Auto brand at a high level

Requirements:

• Must be at least 18 years of age
• Possess a valid driver's license and have a favorable motor vehicle record
• Ability to pass a pre-employment background check and drug screen for illegal substances
• Authorized to work in the United States

Who We Are:

Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience tailored to individual and diverse needs.

Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado, with over 18 automotive dealerships throughout Colorado, New England, and Tennessee.

To learn more about Career Opportunities with Groove Auto, visit us at https://www.grooveautocareers.com/

Check out what our team says about working in service at Groove Auto!

https://www.youtube.com/watch?v=Htf_sbGSoDo&feature=youtu.be

EEOCSummit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.ADASummit Automotive Partners complies with the laws of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.