Thunder Mountain Bike Park -Tech

Thunder Mountain Bike Park is hiring Bike Rental Techs for the 2023 Bike Park Season! We are looking for a couple of experienced techs for our Rental Department.

Job duties included but are not limited to--basic bike maintenance, bike washing, and getting customers setup on their bikes each day.

Ideal applicants are eager and willing to learn, come with previous interest and mountain bike knowledge, and are excited to work in a fast paced and fun environment. Bike shop experience is a huge plus but not absolutely required. We look forward to hearing from you!

Essential Duties and Responsibilities

• Identify faults, damage, and wear on mountain bikes.

• Estimate parts & labor costs and provide customer quotes.

• Carry out routine maintenance service and safety checks on bikes.

• Repair bikes: (i.e. wheels, derailleurs, brakes, levers, cables, chains, tires).

• Wash and clean bikes.

• Maintain inventory of parts in bike shop for retail and rental fleet.

• Keep workshop clean, maintain tools & equipment in good repair.

• Test ride bikes to diagnose or to ensure they are functioning properly.

• Assist with special bike events or promotions at the resort.

• Inspect returning rental bikes before they return to bike rental fleet.

• Maintain record of all service work performed on bike rental fleet.

• Sell products and repair services using POS software.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing outstanding customer service.

• Experience with current mountain bike technology.

• Able to multitask in a fast-paced work environment.

• Mountain bike riding experience required.

Core Competencies

• Friendly Service: Treat people courteously and respond in a helpful manner.

• Reliability: Consistently complete tasks meeting all job requirements on time.

• Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands

• Must be physically fit and able to lift up to 60 lbs.

• Must be able to stand, bend, climb, lift, reach, push and pull repetitively.

• Must be mentally attentive and focused at all times.

Shift Requirements:

• Hours may be long, including early morning through early evening.

• Frequent weekend and holiday shifts.

Age Requirements:

• Applicants must be at least age 18.