Clinical Support Nurse (RN)

Involved in training, providing, and documenting direct patient care and services for patients and supervises clinical support care/services/personnel, while working collaboratively with others to achieve established objectives/goals. Effectively performs and manages a variety of job functions, exercising sound decision making principles according to the philosophy, mission, and policies/procedures/protocols of the Organization and rules, regulations, standards, and laws. As a recognized patient-centered medical home (PCMH), every employee is responsible for ensuring the successful implementation of quality, comprehensive patient-centered care as a member of the patients care team. By performing the job expectations described below you will be an active member of the care team thereby patients are assured access to team-based, coordinated, comprehensive, quality care.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following):

Clinical Leadership

· Function as intake resource expert for clinical staff; organize and provide training to clinical staff during New Employee Orientation

· Collaborate with Director of Clinical Services, Quality and Risk Management and Clinical Support Team to provide training, support, and annual staff education to clinical staff and providers

· Work with Director of Clinical Services, Quality & Risk Management to coordinate new and existing programs

· Coordinate training from Providers to Staff members on effective management and implementation of programs

· Provides community education classes on different topics as needed.

· Collaborate with Practice Mangers to order and maintain stock of all necessary supplies in all centers.

· Work Independently

· Work on template creation for program to communicate with EHR system

· Work with QA/QI Nurse Manager to measure Quality Standards to reach benchmarks.

· Ensures implementation of goals, objectives and activities and abides by protocols, as outlined in the grant-related work plans and requirements.

· Coordinates with clinical nursing and other staff to design and implement outreach/in-reach and education activities focusing on family planning for clinic patients and community members.

· Increases staff expertise in working with targeted populations through in-service training and related activities.

· Develops tools for public information and outreach and ensure implementation of outreach work plan.

· Participates in external meetings as required by funders and networks with other relevant community organizations and coalitions as directed by supervisor

· Develops and implements other group education activities and focus groups.

· Manages, tracks and reports service delivery and outcomes to meet MedLink's and any grant requirements, including budget management, narrative and statistical reporting HIV/HCV Grant Programs

Other Competencies:

· Works collaboratively with staff to achieve optimal efficiency, outcomes and morale

· Attends agency functions and meetings as relevant or required

· Uses computer daily including e-mail, word documents, spreadsheets, patient management system or electronic health record, as required

· Demonstrates commitment to agency mission and goals

· Abides by corporate compliance program and other agency policies and procedures

· Excellent problem-solving, oral and written communication and record-keeping skills.

· Performs other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In addition to Required Education & Experience to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Current unencumbered Georgia RN license. Bachelor's Degree in Nursing preferred.

Experience in ambulatory care, community health care network/clinic, public health, grant or health program coordination experience a plus.