BDC Representative

Lowe Toyota is looking for a BDC Representative to join our award-winning team! Must be motivated and self-driven. Along with excellent communication skills, we require the following:

• Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
• Set appointments.
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for the service of their vehicle.
• Provide superior customer service and achieve highest degree of customer satisfaction.
• Work in close partnership with management to provide appropriated information to the customer.
• Meet specified monthly targets and goals.
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude.
• Must feel comfortable learning and using scripts.
• Must have strong typing skills.

Preferred Skills and Experience:

• Prior customer relations or BDC/Call Center experience preferred, but not required. We are willing to train and develop the right individual.
• High school diploma or GED equivalent.
• Excellent customer relationship skills.
• Self-starter, motivated and success driven.
• Confident, positive and high energy presence.
• Strong communication skills.
• Team-oriented with a desire to achieve both individual and collective goals.

We have excellent benefits including vacation, health, dental, vision, and 401k. Please respond with a resume or deliver in person to:

Lowe Toyota

375 S. Houston Lake Rd

Warner Robins, GA 31088