Customer Service Rep

We are looking for a highly motivated and determined job seeker interested in a career. We'll invest in your success by helping you get licensed and trained. We will provide our new CSSR with the tools they need to be successful in the insurance field. The primary goal of this position will be assisting current customers and selling life insurance.

Hourly Base Salary + Commission

Hands on Training

Licensing Assistance

Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Hourly Pay plus Commissions

Handle all incoming claim calls from customers.

Process customer policy change requests.

Document each customer contact electronically.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Present and explain insurance policy options based upon prospective client needs and their personal goals.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent communication/interpersonal skills.

Professional phone etiquette.

Ability to tactfully handle stressful and difficult situations.

Property and Casualty and Life insurance licenses required; we can help you get licensed.

Any offer of employment will be contingent on a clean background check.