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in Oak Hill, WV
Registration Staff
Estimated Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Oak Hill, West Virginia |
Compare Pay
Estimated Pay$11.84
$15.24
$20.27
About this job
Job Description
Registration Manager
Employee Profile and Desired Traits● High level emotional intelligence
● Active in team dynamics, conflict prevention/resolution, and identifying customer needs
● Cheerful attitude and servant leadership disposition
● Dedicated customer service and people oriented
● Adaptability in a fast-paced environment with ability to learn
● Ability to interact with men and women of all ages and maturity levels of staff/customers
Principle Responsibilities● Meet with advisors of groups and individuals upon arrival and review their paperwork, charges, and payments; make arrangements for collection of monies prior to departure dates
● Oversee and coordinate the participant check-in activities
● Coordinate with Base Camp staff to assist with check-in of late arrivals
● Provide cheerful and helpful service to all SBR participants, guests, and staff
● Be a resource for all program and operations knowledge
● Resolve customer service issues in a thorough and timely manner
● Other duties or projects as assigned by SBR leadership
● Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training● 18 years of age or older
● Conflict resolution and problem-solving skills
● Solid interpersonal communication abilities
● Organized and detail-oriented
● Comfortable learning new software
● Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
● Ability to use Microsoft Teams daily for work related communication and coordination
● Be or become a registered member of the Boy Scouts of America
Performance Results● Contribute at least one improvement to Registration operations
● Reply to all emails within 24 hours within your scope of work
Physical Requirements● Up to 1 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.
● Can pass the physical exam and approved for SBR height and weight requirements HERE
UniformSummit staff uniform
Housing
10x12' Platform Tent; Staff Camp
Expected Weekly Hours
45 - 55