BANQUET SERVER

Essential Duties and Responsibilities:

• Understand and adhere to the Ponte values, safety and service standards.
• Understand and adhere to environmental standards set by the winery.
• Ensure the safety of guests and other associates.
• Communicate with supervisor throughout shift to ensure efficiency, and report any concerns (safety, service, guest concerns, etc.)
• Comply with attendance rules and be available to work on a regular basis.
• Assist in any setup/reset for the event to the supervisor’s / coordinator’s / guest’s specifications.
• Perform any other tasks as requested by Management.
• Be willing to assist fellow associates as needed and be a team player.
• Follow all health and safety regulations and maintain banquet cleanliness in front and back of the house.
• Attend roll call meetings before events to learn function particulars in order to exceed the guests’ expectations.
• Set up banquet room as instructed by supervisor to include linen, service ware and glassware, with attention to detail.
• Greet guests with a smile and respond to requests in a friendly and courteous manner.
• Serve food and/or beverage in the order and to the expectation of the supervisor to ensure consistency and efficiency throughout the banquet.
• Promptly remove dishes as guests complete each course or meal.
• Abide by all state, federal, and Ponte requirements pertaining to serving alcohol.
• Replenish beverages as necessary and check for guest satisfaction.
• Clean up after the event according to the supervisor specifications.

Knowledge, Skills and Abilities:

• Ability to treat other associates and guests in a respectful manner.
• Exhibits integrity (honesty and truthfulness).
• Has attention to detail and the ability to follow direction and abide by standard operating procedures.
• Must have excellent communication, multi-tasking and organizational skills.
• Must have exceptional grooming standards that are consistent with company guidelines
• Must have the ability to communicate in English
• Self-starting personality and able to work with little direction
• Maintain a professional appearance and manner at all times
• Must be willing to assist co-workers with their job duties and be a team player
• Must be available weekends, nights, and holidays.
• Ability to bend and stand for long periods of time in hot conditions and walking and lifting up to 50 lbs
• Ability to transport up to 30 lbs. on a tray through a crowded room on a continuous basis throughout the shift
• Ability to lift and move multiple tables and chairs and podiums weighing up to 50 lbs. through a crowded room
• Must be willing to “pitch-in” and help co-workers with their job duties
• Riverside County Food Handler's Card is required.
• RABS (Responsible Alcohol Beverage Service) Certification is required.