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Verified Pay $15.00 per hour
Hours Full-time, Part-time
Location Pigeon Forge, Tennessee

About this job

Job Description

Job Description

TITANIC MUSEUM ATTRACTION IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER

GALLEY STEWARD CREW MEMBER

POSITION SUMMARY

The Galley Steward is responsible for maintaining creating a memorable experience for each guest at the Titanic Frozen Custard & Chocolate Attraction. Ensuring an efficient and professional workflow, The Galley Steward sustains a safe and clean environment throughout the attraction.

This position offers a starting wage of $15.00 per hour, as well as reciprocals to local shows/activities, tickets at a reduced rate for family/friends, and gift shop discounts. There is a potential for Full Time with Benefits after 90 days of successful employment.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Galley Steward Objectives

    • Promote a first-class service environment to exceed the expectations of our passengers.
    • Follow security and emergency procedures.
    • Ensure Titanic Frozen Custard & Chocolate Attraction is well maintained and runs smoothly according to company standards of excellence.
    • Arrive to ship floor ready and presentable to our guest.
    • Balance register drawer at the end of each shift.
    • Availability to work varied shifts including evenings, weekends, and holidays.
    • Strong ability to work effectively with teams.
    • Requires attention to detail and ability to multi-task.
    • Computer literate with ability to learn new software applications.

COMPREHENSIVE BENEFITS PACKAGE

As an employer of choice, we are pleased to offer the following benefits to eligible employees:

  • 24/7 Telehealth virtual doctor visits for you and your household members at no cost.
  • Employee Assistance Program (EAP) is a complimentary 24/7 benefit that provides all types of services for a variety of personal and work/life matters.
  • Health, Dental and Vision insurance provided by Anthem Blue Cross Blue Shield.
  • Company paid Life insurance.
  • Tuition Assistance Program (TAP) this program reimburses full-time employees with 1 year or more of service who are actively employed. This great educational program pays up to 100% for full-time employees who are eligible; for college expenses to graduate or continuing education classes.

MINIMUM JOB REQUIREMENTS

Education and Experience:

  • High School Graduate or General Education Degree (GED)
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

ESSENTIAL FUNCTIONS

Competency Statement(s)


Accountability - Ability to accept responsibility and account for his/her actions.

Accuracy - Ability to perform work accurately and thoroughly.

Adaptability - Ability to adapt to change in the workplace.

Friendly - Ability to exhibit a cheerful demeanor toward others.

Customer Oriented - Ability to take care of the customers' needs while following company procedures.

Tactful - Ability to show consideration for and maintain good relations with others.

Reliability - The trait of being dependable and trustworthy.

Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Working Under Pressure - Ability to complete assigned tasks in stressful situations.

Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Accountability - Ability to accept responsibility and account for his/her actions.

Punctuality - A demonstration of promptness and timeliness.

CONDITIONS OF EMPLOYMENT

  • Three (3) Professional references are required.
  • Reliable Transportation.
  • Ages 16+ may apply.
  • Titanic Frozen Custard & Chocolate Attraction is a drug free company. The ability to pass a pre-employment screening and background screening is a requirement for this job.

WORKING CONDITIONS AND PHYSICAL EFFORT

  • May require handling of objects that can weigh up to 50 lbs.
  • As work is performed inside and outside, must have the ability to stand for long periods of time and adapt to adapt to ever changing work environment.
  • Work Schedule will be varied and include weekends and holidays.

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

O (Constantly)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

O (Occasionally)

Bend

O (Occasionally)

10 lbs. or less

O (Occasionally)

11-20 lbs.

O (Occasionally)

21-50 lbs.

O (Occasionally)

51-100 lbs.

N (Not Applicable)

Over 100 lbs.

N (Not Applicable)

Push/Pull

12 lbs. or less

O (Occasionally)

13-25 lbs.

O (Occasionally)

26-40 lbs.

O (Occasionally)

41-100 lbs.

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements

Vision (Near, Distance)

WORK ENVIRONMENT

Inside and Outside company facilities in all types of weather.

Job offer contigent on pre employment screening and background screening results.