Shipping Supervisor

Position Summary

Leads day-to-day operational activities pertaining to the Shipping Department. Ensures material is
picked, packed, shipped on time, and in an efficient manner. Effectively delegates' workload to
department leads and personnel. All while maintaining a clean and safe work environment.
Essential Responsibilities
In addition to the Responsibilities of “Shipping Supervisor”:
• Ensure all department equipment is in proper working condition (forklifts, pickers, crane, hand
tools, etc.).
• Effectively communicates with department supervisors and upper management. Utilizes the email
groups to communicate with Receiving, front office, and sales departments.
• Manages Daily operational reports to identify workload and utilize OT as needed.
• Coordinates with Sales on any requests, priority levels, and any issues that may arise.
• Coordinates with Logistics on outbound shipments (flatbeds, LTL, hot shots, etc.).
• Coordinates with QC on material discrepancies and non-conforming stock material.
• Processes and handles pick tickets by effectively communicating with Sales, department
supervisors, and QC.
• Supports Will-call traffic by efficiently loading orders in a timely manner.
• Manages loading dock space daily by communicating with Logistics and Sales.
• Effectively trains personnel on company processes and procedures, submits training records, and
identifies areas that need additional training.
• Attends production meetings to identify departmental issues and discuss ways to correct
them.
• Identifies areas of improvement while maintaining a clean and safe work environment.
• Manages shipping personnel on picking, packing, checking, and shipping processes.
• Effectively organizes and manages a team of 7 to 10 employees.
• Duties are not limited to those described above, and may be expanded as needed.
Information and Activities Critical to Process Quality
• Material Verification and Documentation:
o Visual inspection
o Heat number(s) of each line item written on the Product Release
o Marking on the material matches what is written on the release
o Weights and dimensions Form is properly filled out
o Product release is properly filled out
o Ensure information on the wrapped pallet is properly written
o Ensure the BOL is placed on the correct orders prior to shipment
• Coordinate with sales:
o Quantity Changes on Orders
o Hot Shipments
o Cancelation Requests
o Ship via

o Material Discrepancy’s
o Order Substitutions
o Project Orders
• Will Calls and Small Parcel Shipments:
o Ensure vehicles are correctly loaded in a timely manner
o Photo verification of each shipment leaving the shipping the docks
o Verify all Small Parcel Shipments are packaged correctly, labelled, and sent UPS same day.
• Shipping Dock:
o Ensure dock is organized and clear for forklift traffic
o All shipments are placed in the correct lanes for shipment
o Daily checks for missed shipments

Department Responsibilities
o Train on Department Work Instructions & Job Scope
o Train on Quality policy and Department Processes
o Process Flow
o Conduct meetings and submit training records
o Quarterly competency reviews on personnel
o Effectively identify areas that need additional training
• Safety:
o Hold brief daily safety meetings with department personnel
o Maintain clear aisle ways and organize racks and dock space
o Maintain equipment checklists
o Quarterly maintenance on equipment (hand tools, pickers, forklifts, etc.)
o Enforces and monitors “Lock-out/Tag-out” protocol
o Communicates equipment breakdowns and safety hazards to upper management and HSE
o Ongoing responsibility of creating and implementing a safe work environment

Qualifications
• Speak and read English. Bilingual Spanish preferred.
• 3+ years PVF industry experience.
• Ability to read and understand industry specifications, charts, and tables.
• High school diploma or GED.
• Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.
• Must have average reading, writing, and mathematical skills.
• Capable of lifting 50 lbs with back support
• Able to stand and operate a variety of equipment as assigned.
• Takes initiative and able to work independently.
• Requires a high level of attention to detail.
• Able to handle multiple tasks and priorities.