Quality Control Officer

Quality Control Officer

he Quality Officer will be responsible for ensuring that our operations consistently meet the highest standards of quality, safety, and compliance.

Key Responsibilities:

Develop, implement, and maintain quality management systems to ensure compliance with industry standards, regulations, and customer requirements.
Conduct regular audits and inspections of equipment, facilities, and processes to identify areas for improvement and ensure adherence to quality and safety protocols.
Analyze data and performance metrics to identify trends, root causes of quality issues, and opportunities for process optimization.
Collaborate with cross-functional teams to develop and implement corrective and preventive actions to address quality issues and drive continuous improvement.
Provide training and guidance to employees on quality standards, procedures, and best practices.
Serve as a liaison between internal departments and external stakeholders to address quality-related concerns and ensure alignment with customer expectations.
Monitor and evaluate supplier performance to ensure the delivery of high-quality materials and services.
Investigate customer complaints and non-conformances, and implement effective resolution and preventive measures.
Stay abreast of industry trends, regulatory updates, and best practices to enhance the company's quality management processes and systems.
Prepare and present reports to management on quality performance, trends, and improvement initiatives.
Qualifications:

Bachelor's degree in Quality Management, Engineering, Business Administration, or a related field.
Minimum of 3-5 years of experience in a quality assurance or quality control role, preferably in the transportation or logistics industry.
Strong understanding of quality management principles, standards, and methodologies (e.g., ISO 9001, TQM, Six Sigma).
Proficiency in data analysis and statistical tools for quality improvement (e.g., Pareto analysis, root cause analysis, statistical process control).
Excellent communication skills, with the ability to effectively interact with employees at all levels of the organization and external stakeholders.
Proven ability to lead cross-functional teams and drive continuous improvement initiatives.
Detail-oriented with strong problem-solving skills and a commitment to accuracy and thoroughness.
Knowledge of regulatory requirements and compliance standards applicable to the transportation industry (e.g., DOT regulations, HAZMAT safety standards) is preferred.
Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or similar certifications are a plus.
Benefits:

Competitive salary
Comprehensive health and wellness benefits
Retirement savings plan
Paid time off and holidays
Professional development opportunities

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AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.