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Front Desk Associate
| Estimated Pay | $29 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Aurora, Colorado |
Compare Pay
Estimated Pay$17.99
$28.50
$48.82
About this job
Job Description
Reports to
General Manager/Assistant General Manager
Description
Our Front Desk are key members of our administrative staff. They are responsible for providing exceptional customer service and making our customers feel welcome.
Responsibilities
Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision and values.
Consistently communicate and fairly administer those policies and procedures.
Strong knowledge of retail items, lessons, instructors, etc.
Required to be friendly and courteous at all times and to greet every customer as they enter and leave.
Manage customer service at the front desk and retail counter.
Direct facility tours to new/prospective customers
Responsible for answering the phone in a timely manner and getting enough information to direct calls in an appropriate manner.
Responsible for all retail sales
Responsible for stocking retail & maintaining coffee shop
Responsible for keeping the facility in a clean, presentable manner at all times during their shift
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