SSVF Program Assistant

As part of the JVS So Cal Veterans Service Team, the SSVF Program Assistant will be part of a dedicated, specialized, and passionate team focused on improving the lives of veterans experiencing homelessness. The SSVF Program Assistant will provide general administrative support to the overall program as well as support the team in screening eligible veterans for services, file management, and data entry.

Qualifications and Position Requirements:

Must have a passion for working and connecting with Veterans. A vital customer service and counseling expertise to multi-task is required. Must have excellent communication skills. Timeliness and attention to detail are essential. Must take the initiative; must think outside the box and simultaneously be able to work as part of a team towards unit goals—three or more years of experience working with priority populations. A background, experience in Case Management and/or Career Counseling, prior military experience, and experience in homeless services is preferred. Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint. Be assertive, friendly, and willing to work flexible hours to meet objectives and goals.

Physical Requirements/Working Conditions:

Will work in an office environment and travel to community partners and housing sites. Must lift 15 lbs. with a fair amount of sitting, answering telephone calls, and movement within the office. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. A valid Driver’s License is required.

Education/Certification/Licensure

BA or BS degree in Social Work, Career Counseling, or other related fields (may be substituted for experience). Four years of case management or housing navigation experience may be substituted for the educational requirement.