Doorperson

The Galt House Hotel is currently hiring for Doorperson. The Door Person will be the initial point of contact to assist guests with removing luggage from their vehicles and directing them to the registration area.

Responsibilities:

• Ensuring that all applicable safety regulations are communicated and adhered to by personal example

• Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses

• Adhere to SOPs and other work procedures as required to ensure guest satisfaction and consistent service is delivered to our patrons

• Immediately report all injuries to Loss Prevention, as well as the manager on duty

Work Requirements

• Support the vision, mission, and service standards of the Galt House Hotel by providing positive, consistent service that exceeds guest expectations

• Will act as the first point of contact with the guest.

• Will greet the guest in a professional, courteous manner.

• Will assist the guest by opening the car door and helping to carry the luggage into the hotel.

• Will also hail a cab for the guest when leaving the hotel.

• May also act as the concierge when necessary.

• Other duties as assigned.