Government Programs Regulatory Trainer

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

The Sr. Product Manager, Regulatory Training is accountable for the overall Government Programs training program including process knowledge for services delegated to Navitus, claims adjudication, preparation and maintenance of general and custom training materials, facilitation of internal and external training sessions, and monitoring, evaluating, and documenting training activities in a manner that demonstrates compliance with the Medicare Part D, Medicaid, and Exchange programs.

Is this you? Find out more below!

How do I make an impact on my team?

• Monitor new regulatory requirements and assess applicability to training curriculum.
• Assess regulatory training needs for new and existing employees.
• Set strategy and timeline for the Medicare Part D training program and collaborate with leadership and Human Resources on implementation.
• Develop and maintain a Medicare Part D regulatory training curriculum for staff/functional areas based on identified needs.
• Conduct training for Government Programs clients and regulatory agencies, either on-site or remote, as requested.
• Periodic travel to client sites, as required
• Collaborate with the I/T training staff to develop externally facing training materials that add value for the client/regulatory agency.
• Leverage training knowledge/skills for special projects, including contribution to proposal responses that advance Navitus in sales efforts.
• Actively participate in FFS implementation and knowledge transfer projects.
• Provide superior customer service utilizing a high-touch, customer-centric approach, focused on collaboration and communication with the end goal of audience comprehension of the training content
• Develop and maintain training modules for identified Medicare Part D topic, utilizing appropriate sources (internal resources, external resources, CMS/Medicare Learning Network, CMS guidance).
• Develop training materials as needed in response to a Corrective Action Plan (CAP), audit finding or a newly identified risk.

What our team expects from you?

• Associate or bachelor’s degree, and five years of relevant experience.
• Two years of experience in a training role;
• Health Plan or PBM experience;
• E-learning experience helpful.
• Requires high level of initiative and creativity, as well as intermediate to expert knowledge of MS Office Suite.
• Medicare Part D experience preferred.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday-Friday 8:00am-5:00pm, CST-Remote
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Nine paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program

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