Events Facilitator

Position Description: SUMMARY OF RESPONSIBILITIESThe Event Facilitator provides operational functions before, during, and after events and assists with site
set-up and take-down of Garden owned tables, chairs, pop up tents, lighting, etc.
COMPETENCIES/SKILLS
Provides a signature guest experience through outstanding customer service.
Serve as onsite point of contact for clients, vendors, security staff, and janitorial staff
Greet guests and vendors as they enter and leave the event.
Turn on/off landscape lighting.
Lock and secure the garden at the conclusion of an event
Enforce standard venue procedures, rules, and guidelines; report to supervisor any violations.
Assist with Garden accessibility and crowd management.
Provide guests with directions or other venue information.
Maintains knowledge of Garden programs, events, grounds and buildings.
Develops, maintains and promotes positive and professional relationships with internal staff, volunteers, members, vendors, contractors, media and the general public in order to achieve departmental and organizational goals
Assists and performs other duties as assigned.QUALIFICATIONSHigh School Diploma or equivalent required.
Prior experience in retail, customer service or hospitality preferred.
Bi-lingual or multi-lingual is a plus.
Communicate well with guests. Remain polite, courteous and helpful at all times.
Ability to work independently as well as in a team environment.
Ability to successful pass a criminal background check.
Evenings, weekend and/or holiday work may be required to deliver programs or to provide staff support to events.
Occasional bending, stooping, reaching, crouching or light lifting (up to 50 Ibs).
Prolonged periods of standing, walking or delivering programs in varying environmental conditions.
Compensation: Compensation will be commensurate with the qualifications and experience of the individual.Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees and are subject to change as needs and programs change. At the San Antonio Botanical Garden, they are considered neither inclusive nor exclusive.
The San Antonio Botanical Garden is an Equal Opportunity Employer