Sr Product Manager

Job Description:

JOB SUMMARY
 
Responsible for developing, planning and managing features within growing and mature products. Lead both the technology as well as the business change required, while ensuring that day-to-day issues are corrected promptly and thoroughly. Consult with product sponsors, participants, stakeholders and customers to review product proposals including goals, time frames, and funding limitations. Ensure that product goals are accomplished and in line with business objectives. Develop and manage product budgets. Responsible for coordinating with non-organic technical squads across multiple time zones in the design and technology organizations as well as third-party vendors.
 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Responsible for all aspects of the strategy and performance of assigned products. Act as a single point of contact for assigned products.
 
Coordinate all activities with, and report regularly to organizational leadership.
 
Coordinate with teams of individuals from both the business side and technology, as well as outside vendors.
 
Define resources needed to accomplish product goals and develop a strategy to acquire them..
 
Use appropriate product management tools, processes, and procedures.
 
Manage the product budget, putting in place financial disciplines and ensuring their execution to meet or beat budget.
 
Manage the overall vendor relationship, coordinate product improvements, and ensure their delivery. Coordinate with contracting to ensure equitable terms well prior to enhancements or renewals.
 
Responsible for coordinating delivery of all technology components (applications, interfaces, data center and network).

Responsible for developing and managing reporting requirements for organization and field leadership.
 
Use outstanding influence leadership skills, work closely with other product leaders to ensure all technology is delivered on time and according to acceptance criteria.
 
 
QUALIFICATIONS
 
Minimum Requirements
 
Bachelor’s degree in related field or the equivalent through a combination of education and work experience. 
 
Five (5) years of relevant experience
 
IT, business, and/or consulting experience
 
Product management experience to include experience leading large client-facing products that involve significant business and technology change.  
 
Experience leading teams in a matrix management environment with demonstrated record of establishing priorities and meeting deadlines.
 
Ability to be an effective leader in a fast-paced cyclical environment.
 
Knowledge of business case development including OKRs, cost/benefit analysis, and current and future state assessment.
 
Strong presentation (written and oral) skills necessary to communicate and persuade a wide range of audiences.
 

Preferred Qualifications
 
MBA

Experience developing and negotiating partnerships with external vendor/ suppliers. 

Tax or financial background

Advanced supervisory skills with the ability to oversee tasks delegated to subordinates.
 
Experience in Big 5/6 consulting environment
 
Familiarity with compliance (regulatory, SOX, etc.) and governance issues.

 

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.

• 5 years Minimum related work experience
• Familiarity with compliance (regulatory, Sarbanes-Oxley Act (SOX), etc.) and governance issues.
• Effective oral, written and interpersonal communication skills. Effective presentation skills to all levels, from senior management to line/staff associates.
• Experience with cost benefit analysis in preparing/reviewing business cases.
• Strong organizational skills and the ability to manage and prioritize work in order to achieve critical deadlines.
• Superior supervisory and matrix management skills; demonstrated ability to oversee tasks delegated to others.
• Product management experience to include experience leading large mission critical products that involve significant business and technology change.