Front Desk Agent, Gray Wolf Inn and Suites

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$15.00 - $15.00 / hour
Information on our comprehensive benefits package can be found at .

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this. 

• Shared apartments/rooms available for $75-85/ week
• Housing costs include utilities and wifi
• Coin-operated laundry on-site
• Free weight room available
• Free use of Gray Wolf Inn pool
• Access to tons of outdoor activities including:
  • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hotpots
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

Benefits at Gray Wolf Inn and Suites

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount - 50% off rooms
• 50% off meals and electric bike rentals
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

 

Responsibilities 

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts
• Other duties as assigned

Qualifications 

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical Requirements 

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift Details 

Day shift
Evening shift
Holidays
Monday to Friday
Weekends
8 hour shift
Overtime as needed

Who We Are 

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays. 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.