Development Coordinator

Position: Development Coordinator

Position Level: Associate

Department: Development

Reports to: Database and Fulfillment Manager

Other: Full-time, hourly, non-exempt position. May require occasional weekend work and periodic evening, early morning, and holiday work.

The Development Coordinator is a versatile, multi-faceted position that supports the Chief Development Officer to ensure organization-wide success by performing a wide variety of administrative, clerical, technical, and practical tasks related to fundraising.

• Enter and maintain records in fundraising database, including entry of gift, contact, and visit information.
• Generate timely acknowledgments and donor pledge correspondence.
• Create fundraising reports.
• Generate solicitation and recognition donor lists.
• Conduct research on existing and new prospects.
• Report gifts for deposit and, monthly, with the Finance staff, reconcile all receipts.
• Create and maintain manual of database and gift processing procedures, as well as other Development protocols and procedures; document new and revise existing procedures in manual.
• Conduct periodic clean-up of database, running address corrections, de-duping accounts.
• Assist with production of development materials and special projects.
• Field general fundraising inquiry phone calls and emails.
• Pick up mail and prepare bank deposits as assigned.
• Assist all staff with database needs.
• With the direction of the Chief Development Officer, assist efforts to secure annual gifts by helping to coordinate and produce Annual Fund appeal letters, solicitation lists, solicitor packets, and by tracking and acknowledging incoming gifts.
• Assist in the planning, production, and follow-up of special events.
• Maintain guest lists including contact information and enter contact information into fundraising database.
• Provide support to fundraising consultants, volunteers, and other team members who are working on events.
• Manage event RSVPs.
• Ensure event record-keeping is integrated into fundraising database.
• All other duties as assigned.

Required Experience, Skill, and Abilities

• Three years’ experience preferred.
• Meaningful experience and aptitude with a variety of software tools including Microsoft Office and Outlook.
• Experience with nonprofit fundraising database or CRM tools.
• Strong attention to detail, accuracy, and fluency in written and verbal communications.
• Familiarity with clerical practices in the areas of office management and the preparation of business documents and letters.
• Familiarity with participating in cross-departmental projects.
• Flexibility and creativity to deal with miscellaneous tasks as they arise.
• Experience collaborating among a group of individuals and/or managing projects.

• Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered.
• Knowledge of Blackbaud Altru preferred.
• Bachelor’s degree preferred.
• Undergo a background check, which will be reviewed in relation to duties.

• The ability to work extended hours during a mentally and physically demanding development schedule while remaining flexible, calm, positive, and professional.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with and resolve problems while remaining flexible.
• Must be service-oriented and adaptable to change.
• Ability to be present and move about public areas and/or to perform laborious functions for extended periods without access to rest furniture; ability to recognize notifications from life safety and other alerting and alarm systems; ability transport and relocate items up to 25 pounds.
• Work is mostly indoors but periodically requires outdoor work in and around the grounds of the museum.

This is a list of the general duties, hours, and expectations for the stated position. The individual who fills this role will be asked to perform other duties as assigned, and pitch in with a variety of IAAM activities. At all times, associates are expected to help our guests discover highlights of the museum and neighborhood, be curious about offerings of the Museum, and have positive experiences that are new and engaging.