Project Coordinator

Who we are:

ITRCC is dedicated to delivering outstanding customer service focused on safety and built around our core values: Customer Service, Respect, Excellence, Stewardship, and Teamwork. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.

Why we’re different:

ITRCC’s efficiency relies on our team members; at the ITRCC you won’t just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community and care for the wellbeing of our team members. We understand the importance of work/life balance while offering hybrid schedules for flexibility and productivity.

Summary:

The Project Coordinator (the “Coordinator”) is responsible for coordinating specific details within the Project Management Office, as directed by the Director of Project Management (the “Director”). While scope of a project can vary in size, certain activities are common amongst all projects as is the need to coordinate with departmental subject matter experts, or the specific project manager.

The coordinator coordinates between multiple stakeholders to ensure consistency of inter-departmental communications, essential for project delivery, as well as forward-facing customer communication coordination.

While the Director has a focus on a broader and more strategic range of issues related to project development and delivery, the coordinator performs tasks which are vital to the Director’s ability to deliver key performance indicators and executive strategic goals.

Relationships:

• The Coordinator is directly accountable to the Director for all day-to-day activities, and specific project needs.

• Incumbent has frequent contact with consultants, contractors, and ITRCC departmental project managers (subject matter experts).

• Works with external stakeholders to ensure project consistency, stakeholder relations, and safety.

Responsibilities:

• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety trainings and completes all compliance trainings as required by ITRCC.

• Uphold ITRCC’s core values: Customer Service, Respect, Excellence, Stewardship and Teamwork (CREST).

• Help the project managers with administrative duties and processes.

• Schedule meetings and keep minutes.

• Participate in coordinating multiple projects of varied sizes.

• Break down the project into doable tasks and estimate the duration.

• Assist with planning, from start to finish of the project. Might be the dedicated planner/scheduler for some projects.

• Assist with optimal allocation of resources amongst different projects.

• Assist the Director in creating, updating, and maintaining PMO Artifact Library.

• Prepare and distribute project materials, Implement policies and procedures, and track expenses and work on budget forecast.

• Report on team and project performance.

• Report on projects’ compliance with PMO guidelines, templates, and procedures.

• Collaborate on stakeholder presentations while fostering positive relationships with all stakeholders.

• Assist in maintaining Project Risk Database and Lessons learned Database.

• Performs other duties as assigned.

Qualifications:

• Associate or bachelor’s degree required.

• At least 3-5 years of relevant experience in project development and oversight.

• Project management certifications.

• Knowledge of project management, flowcharts, technical documentation, etc.

• Knowledge of both waterfall and agile project delivery methods preferred.

• MS Project tool knowledge preferred.

• MS Visio Knowledge preferred.

• Technical proficiency with industry software and project management software.

• Demonstrated interpersonal, management and communication skills.

• Strong oral, written, and presentation skills.

• Must possess and maintain a valid Driver’s License.

Desirable Experience:

• At least 3-5 years of relevant experience in project development and oversight.

• Experience with risk assessment matrix and mitigation strategies.

Working Conditions:

• This position requires: (Frequent est. 5 hrs per shift)

 Frequent Standing, Walking and Sitting.

 Frequent Talking and Hearing.

 Light Physical Effort.

 Heavy Computer usage.

 Travel time required may be up to 20%.