Overnight Member Services Representative
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Duluth, Minnesota |
Compare Pay
Estimated Pay We estimate that this job pays $18.74 per hour based on our data.
$12.83
$18.74
$28.63
About this job
Job Description
Job Description
Benefits:
Job Summary
The Awake Overnight Member Services Representativewill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Job Summary
The Awake Overnight Member Services Representativewill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Employee Recognition Program
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
You might also like
in Duluth, MN
$75000 - $100000
Platinum Supplemental Insurance • 16h ago
$75000 - $100000
Platinum Supplemental Insurance • 16h ago
$75,000+
EnviroTech Services • 30d ago
$11
Buffalo Wild Wings • 2h ago
$27.00 - $30.00
EnviroTech Services, Inc • 2d ago
Companies hiring tellers
in Duluth, MN
Nearby locations
Explore more teller jobs
in Duluth, MN
Nearby Job Titles
Nursing Assistant Jobs Registered Nurse Jobs Truck Driver Jobs Delivery Driver Jobs Mental Health Counselor JobsNearby Locations
Duluth, MN Jobs Superior, WI Jobs Esko, MN Jobs Twig, MN Jobs Minnesota JobsNearby Companies
Interim HealthCare Jobs Careers In Trucks LLC Jobs Essentia Health Jobs Lyft Jobs Innovative Human Services JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 927193964 Posted: 2024-05-02 Job Title: Member Services Representative