Banquets Set Up Attendant

General Summary of Duties:

The Banquet Set-up helps set up and tear down meeting and banquet rooms for events. This includes moving chairs, tables, and equipment from various rooms in the Banquet areas. The Banquet Set-up is responsible for properly cleaning and setting meeting rooms and banquet functions per hotel specifications or as given by banquet management including; vacuuming floors, cleaning walls, and cleaning windows/mirrors.

Examples of Duties (includes but is not limited to the following):

• Read and analyze banquet event orders in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Set up banquet area/room, ensuring cleanliness and proper set up
• Assist in the operational success of events
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas including; carpet cleaning, chair cleaning, and general maintenance
• Inspect storage areas for organization, and cleanliness and rectify any deficiencies
• Communicate with guests and other employees to ensure guest needs are met
• Facilitate final breakdown and cleanup of function rooms
• Service meeting rooms by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary
• Service meeting rooms by straightening chairs, replenishing beverages as specified or requested
• On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed
• Proper care, movement, and storage of all equipment such as; tables, chairs, risers, and dance floor lecterns
• Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc.
• Upon management request move furniture in and about the hotel
• Handling incoming & outgoing package requests
• Relay any problem situations or damaged areas to leadership in a timely manner
• Perform additional duties and projects as assigned

Position Requirements:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Strong customer service experience, interpersonal, and communication skills are required
• Prior hospitality experience preferred, but not required
• Ability to provide warm, friendly service with a genuine smile and pleasant attitude
• Ability to multi-task and work in a fast-paced, dynamic environment
• Ability to be flexible, adaptable and responsive to change

Education:

• Some High school or equivalent, preferred