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in Grand Rapids, MI

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Estimated Pay $18 per hour
Hours Full-time, Part-time
Location Grand Rapids, Michigan

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We estimate that this job pays $17.74 per hour based on our data.

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About this job

Job Description

Job Description

"Jersey Mike's "A Sub Above"

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!

We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

Shift Leader is responsible for supporting the management team

This includes, but is not limited to:

  • Coaching the staff to deliver amazing customer service;
  • Producing high quality food
  • Cash handling
  • Following the Learning Management System Training Program
  • Developing others for career growth
  • Enforcing policies and procedures
  • Building sales
  • Maintaining the cleanliness and proper sanitation practices in the establishment
  • Being certified in all four positions of the restaurant

A Shift Leader is expected to:

  • Move or Transport up to 50 lbs 
  • Work 38-40 hours per week
  • Have the ability to get to and from work
  • Communicate with the GM/AGM/DM of any issues they are having
  • Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.

Create food consistent with Jersey Mikes high quality standards:

  • Maintain restaurant that is noticeably cleaner than others
  • Work in a fast-paced team driven atmosphere
  • Ability to multitask and work with a sense of urgency
  • Interface with customers and provide an exceptional experience
  • Full understanding of the term’s accountability and integrity
  • Key Holder
  • Perform all tasks related to opening and closing of store
  • Knows how to bake bread and perform all prep
  • Manage and lead crew of 2 to 5 people
  • Proficient in slicing

Qualifications for the job:

  • Education: High school degree or equivalent
  • 1 Year QSR experience preferred
  • Must be 18 years or older to operate the slicer
  • Serve Safe Certification - Food Handler preferred
Benefits:

  • 401K program with company match
  • Referral bonus program of $200
  • Free employee meal and discounts