Clinical Clerk

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group dedicated to fostering diversity, equity, and inclusion in healthcare. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a clinical clerk to join our team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!

Position: Clinical Clerk

Location: Easthampton MA

Hours: 40 hours, Monday-Friday generally between 8:00 am and 6:00 pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.

Responsibilities: Reporting directly to the RN Team Leader, the Clinical Clerk is responsible for accurate prescription refills, prior authorizations for medications as well as effective communication with staff and providers.

As the Clinical Clerk you will be responsible for ensuring all requests for prescription refills are handled in a timely and efficient manner, including requests from patients via phone and PORTAL as well as requests from pharmacies.

The right candidate will process all prior authorizations for medications sent from pharmacies, providers or insurance companies within 3 days of receipt of the request. Researches insurance carrier requirements and gathers necessary information for completion.

Qualifications:

• Medical Assistant or equivalent medical office experience including medical terminology.
• Knowledge and skills necessary to work in ambulatory healthcare setting

Valley Medical Group offers:

• Medical, Dental & Vision Plans
• 401k plan with company match
• Health Savings Account & Flexible Spending Account
• Generous Paid Time Off
• 7 paid holidays
• Company-paid long- term disability insurance
• Company-paid life insurance
• Voluntary Life, Accident and Critical Illness insurance options
• Company Wellness Program
• Employee Assistance Program

Valley Medical Group values Diversity, Equity, and Inclusion as an Equal Employment Opportunity Employer

Valley Medical Group provides a workplace free from discrimination, harassment, and retaliation on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, veteran’s status or any other protected classification. While committing to promote diversity, equity and inclusion in the workplace, we actively strive to recruit, hire, promote, and retain a diverse workforce. VMG has an active DEI committee & and provides DEI training to our employees. We work hard to maintain a workplace where all employees feel valued, respected, and empowered to reach their full potential.