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in West Chester, OH

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Hours Full-time, Part-time
Location West Chester, Ohio

About this job

Job Description

Job Description

ABOUT US

Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for five consecutive years from 2019 to 2023! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every employee makes a difference, and together we impact the lives of our members and the communities that we serve.

Joining our team has its perks:

  • Generous PTO including Birthday PTO
  • Education Assistance
  • Ample Growth Opportunities
  • 401k Plan with Match Up To 5%
  • 11 Paid Holidays
  • Company Paid Group Life Insurance, STD, & LTD
  • Affordable Insurance Plans
  • Employee Loan Discounts
  • And Much More!

POSITION PURPOSE

Responsible for receiving, recording, researching, and making decisions on card, ACH, and share draft disputes. This position will also involve analyzing disputed transactions and other card activity to search for fraud patterns and work with their manager/supervisor to utilize available tools to mitigate future fraud. Additionally, this position involves answering phone calls to their personal line as well to the department's group line assisting other employees with credit union questions. Assists other payment personnel as requested for other duties as assigned. In addition this position is responsible for supporting the Director of BSA/Fraud with daily functions to ensure that Kemba Credit Union, Inc. is in compliance with all state and federal regulations regarding BSA functions.

Note: This is not a remote position.

ESSENTIAL FUNCTIONS & BASIC DUTIES

  • Researches and maintains BSA compliance documentation.
  • Prepares reports with government agencies as directed by law..
  • Assists in reviewing Verafin Alerts and escalates any unusual activity to the appropriate department.
  • Completes research relative to BSA functions to ensure timely and accurate regulatory filings: Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR).
  • Assists branch staff with questions regarding acceptance of proper Customer Identification Program (CIP) and Customer Due Diligence (CDD) documentation.

QUALIFICATIONS

Education/Certification:

High School Graduate or equivalent.
College Degree in Business Administration, Accounting, Finance, or related field preferred.

Required Knowledge:

Knowledge of current regulatory requirements and proven research skills.
Understanding of compliance and other related computer applications.
Excellent knowledge of reporting procedures and record keeping.

Experience Required:

One to three years of similar or related experience.

Skills/Abilities:

Solid analytical and problem-solving skills.
Attentive to detail and observant.
Knowledge of Microsoft Excel.
Good communication skills, both oral and written.

Creative and able to develop innovative solutions.