Client Representative

Landscape Logic is seeking a highly motivated and experienced Client Representative to join our team. Qualified candidate will have a background in sales and be detail oriented. A background in the green industry is preferred but not required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Follow company policies, procedures, and work standards. Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients. Initiate and attend all preliminary and subsequent Maintenance client presentations and meetings. Participate in onsite visits and walkthroughs with the client to ensure needs are being met. Inform clients of relevant issues regarding their property and involve them in relevant decision making. Follow the sales process (i.e. using Maintenance agreements, dissemination of information to accounting and production, etc.). Manage all communication and correspondence with current and prospective clients, ensuring a “One Point of Contact” client experience. Recommend and advise clients on additional services or enhancements. Oversee and guide weekly maintenance and enhancements to ensure end result will exceed client expectations and enhance Landscape Logics team reputation. Assists in the scheduling of jobs with Production team. Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.) Initiate and approve all necessary work orders and change orders necessary to communicate with the maintenance department. Prepare proposals, renewals, and contracts using appropriate standard templates. Monitor the billing process and review accounts receivable weekly Work with the Crew Leaders to ensure any desires or information expressed by the client is completed accurately. Communicates with Administrative Support team, Accounting Team, Production Coordinators, and Crew Leaders as required to update project status. Participate in weekly 1:1 reviews with Business Development Manager On a weekly basis, ride with Business Development Manager to jobsites Position Benefits: Year round, full time, salary (non exempt). Employer subsidized medical, dental, and vision insurance benefits. 401(k) with match and Profit Sharing. Paid time off, paid holidays, and work-life balance. Company phone and company clothing allowance. Employee Assistance Program. Landscape Logic is a Silver Certified Veteran Friendly Employer. We provide equal employment opportunities to all candidates and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation.