Apartment Specialist II

SUMMARY: Will provide cleaning services and perform Quality Assurance Inspections for vacant and occupied apartments ensuring services meet company standards and expectations.

REPRESENTATIVE DUTIES:
(Employee may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all
duties, knowledge or abilities associated with this classification, but is intended to accurately reflect the principal job elements).

· Read & understand schedule and daily instructions, report deficiencies and communicate to Supervisor regularly throughout the day.

· Delivers/Setup housewares for a newly acquired apartments in accordance with company standards

· Package/pick up housewares from apartments and return to Warehouse processing

· Performs cleaning upon guest move out (turn clean). Restock apartment with standard housewares and supplies as needed

· Performs furniture inspection and reports furnishings requiring exchange and or perform minor touch up & tighten of furniture

· Responsible for keys, remotes, FOB’s issued and or assigned

· Inspects electronics & ensures internet modem, cable box and phone are in working order

· Maintains a fully stocked Inspection kit (backpack), and properly use the contents

· Proper use and storage of chemicals

· Follows safety procedures, operates equipment and performs job related duties in a safe manner

· Operates delivery vehicle in a safe and courteous manner. Determines if vehicle is safe to operate and has all of the necessary fluids (gasoline, oil, water, etc.) before loading the vehicle

· Properly documents daily activity with electronic forms and submits once activity has been completed

· Performs Inspections (Pre-Move Out, Move Out, New Unit, Final and or Return). Resolves issues and/or communicates to Synergy Office defects beyond ability to correct

· Performs delivery/pickup of miscellaneous Service Requests

· Perform Performs Housekeeping according to company guidelines

· May assist in the training of new hires

· Assist with warehouse duties when needed

· Performs other related duties as assigned

JOB REQUIREMENTS:

· Ability to use power and hand-held operated cleaning equipment

· Ability to follow and exchange verbal directions with customers, vendors and co-workers

· Ability to communicate via cell phone or hand-held devices

· Ability to understand general mathematics

· Ability to utilize GPS or read a map

· Must report to work in a clean uniform approved and supplied by Synergy Corporate Housing

· Maintains a high level of professionalism, either working independently and/or within group Setting

· Ability to work overtime or weekends when required on short notice at managers’ discretion