CASHIER/SALES ASSOCIATE

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation of Bolster Ace Hardware.

• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.

• Project a friendly, outgoing demeanor; work well with customers as well as associates.

• Clear customer checkout lines quickly and efficiently.

• Answer and monitor all calls and pages promptly, courteously and effectively.

• Communicate any problem or issue that requires management assistance.

• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.

• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.

• Responsible for balancing of register drawer.

• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.

• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.

• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

• Ensure fresh ads are stocked in shopping carts at all times.

• Ensure forms and supplies are stocked at all times.

• Assist with decorating the front end according to the Store Support Center program.

• Call for cart pickups when necessary.

• Inform management when merchandise returns need to be put away.

• Perform all other duties as assigned.