Customer Relationship Specialist

Benny Browns Oroville Auto Center is looking to hire a Customer Relationship Specialist to join our Business Development Center (BDC). Huge income potential. Our rapidly expanding business provides a significant opportunity for learning, training, and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, disability, 401K, paid time off) and professional, team-oriented culture. To capitalize on all of the great opportunities, the BDC associate should be able to:

* Be comfortable making outbound dials (up to 100 calls a day)

* Create relationships with customers

* Set and confirm appointments (Through emailing and calling)

* Make phone calls on a daily basis

* Take new, incoming calls and set appointments by the end of the call

Responsibilities

* Provides administrative assistance as needed

* Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed

* Deliver a great customer service experience

* Field inbound calls for multiple departments

* Make outbound appointment reminder and follow-up calls

* Ability to learn multiple software applications

* Ability to perform duties under direct supervision

* Excellent problem solving and decision-making skills

Qualifications

* High school diploma

* Excellent telephone, writing and typing skills

* Strong computer and internet skills, including Microsoft Office suite

* Must be able to work weekends.

* Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude.

* Must have drive and confidence to be successful.

Benefits/What We Offer

* 401K

* Health, Dental, & Vision Insurance

* Paid Holidays

Call Mike at (530)249-6339