Assistant Hotel General Manager

stayAPT Suites Columbia, a hotel brand, is currently searching for an Assistant General Manager to join their expanding collection of mid-range Extended Stay hotels. stayAPT stands out with its 500+ square foot suites which offer the most generous living space among extended-stay hotels in the mid-class tier. Their newly established extended stay brand was founded in 2020 and is expected to become a game-changer in the lodging industry. The Assistant General Manager is responsible for managing personnel and day-to-day operations in the absence of the General Manager. This position will focus on upholding quality standards, optimizing financial returns, developing staff, following brand protocols, and raising community awareness of the amenities we have to offer.

$16 - $18 hourly

• Deliver excellent first impressions for all guests and potential guests, ensuring special requests are filled.
• Responsible for In House Sales, including training all associates on in-house selling and capturing and managing front desk leads.
• Hire, train, and develop Team Members to their highest level of success.
• Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations, and inventory control.
• Responsible for the proper administration of key control.
• Manage online reviews and improve property and brand reputation on key platforms.
• Ensure Safety and Security processes and procedures are in place, followed, and utilized.
• Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards.
• Manage financial processes and be responsible for secure cash handling and processing procedures.
• Assist in planning, managing, and attending guest events.
• Responsible for the property’s operational success and profitability.
• Ability to be readily available if there is an emergency and to effectively handle emergency situations.

• Housekeeping experience preferred.
• Knowledge of Microsoft Office products.
• Ability to utilize Excel to conduct analysis.
• Leadership and management skills.
• Exceptional written and oral communication.
• Exceptional organizational skills.
• Evenings and weekends are required.

stayAPT Suites Columbia entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at www.stayAPT.com.