Used Car Manager

Burns Buick GMC Hyundai & Genesis of Cherry Hill

Burns Buick GMC Hyundai &Genesis of Cherry Hill is a premium dealership in the tristate area and currently maintain leading regional volume rankings in all of our brands.  Our organization is on an aggressive, multi-year growth trajectory and as a result, we are looking to expand our staff immediately.  We are looking for sharp-minded, energetic and a motivated team player that can fit right in with our current staff.  An immediate job opening is available which include a Used Car Manager position.

Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality.  Automotive managerial experience is required in Used Car Management.  The position requires the highest level of customer service and experience through consistently outstanding preparation, attitude and teamwork reinforcing a personalized customer experience throughout sales and ownership. 

We Offer:

• Salary plus monthly performance bonus
• Opportunities for growth and advancement in the organization
• Choice of three health insurance plans; you choose the plan best for you and your family
• Dental plan
• Paid vacation up to 4 weeks
• 401(k) retirement plan with company match
• Vision and eyeglass plan
• Company paid life insurance
• Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more

As a Used Car Manager, you will strive to create a positive workplace that promotes excellence and achievement in pursuit of delivering the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.  

Responsibilities and Requirements: Used Car Manager

• Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect used-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for used-vehicle purchasers.
• Maintains vehicle inventory. Monitors customers’ likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Conducts daily and weekly sales and sales training meetings.
• Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Helps salespeople close deals.
• Ensures 100 percent turnover of each customer to F&I.
• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Enforces a 60-day turn policy.
• Appraises all incoming used vehicles.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
• Plans and controls the display of used vehicles.
• Establishes and controls wholesaling activities.
• Approves all paperwork from auctions and provides proper documentation to the office for purchases.
• Notifies the used vehicle department manager of anticipated delivery of purchases.
• Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
• Handles customer complaints immediately and according to dealership's guidelines.
• Attends managers’ meetings.
• Maintains professional appearance.
• Must have a clean & valid driver’s license.
• Must be willing to submit to a drug screen prior to employment.
• Other tasks as assigned.

QUALIFICATIONS & EDUCATION REQUIREMENTS

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Please submit your resume to:

Tim Lynch, General Manager - tlynch@burnshyundai.com

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.