Program Support Specialist - Galesburg

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The Program Support Specialist performs administrative duties and support identified programs and provide back up to other program support staff. The Program Support Specialist I is responsible for all support and clerical functions in coordination, with the Central Business Office policies and procedures. To learn more about this position, please read the summarized list of duties below.

Greets consumers/clients and directs them to appropriate places.

Provides clerical support to include answering the telephone, scheduling, scanning, faxing, mail, and data entry.

Accepts payments and provides written receipts.

Ensures all managed care/assistance program cases are coordinated with the clinical staff and the respective company for successful billing. Includes current data entered with computer system and tracking system.

Completes phone intakes informing clients what is needed for the day of intake and ensures all forms are completed.

Completes private pay and through third party liabilities. Conducts initial verification of 3rd party coverage with assistance from central business office manager on all new Bridgeway Consumers.

Communicates with supervisors to help determine appropriate services for the consumer and assist with the scheduling of the appointment.

Associate's degree or one-year related experience (administrative, business, medical) required. Experience in assisting consumers in a social service agency preferred. Must also have reliable transportation. Employment with Bridgeway is conditional upon completion of all background checks.

Bridgeway is an Equal Opportunity Employer

It is the objective of Bridgeway to make Equal Employment Opportunity (EEO) a reality for all employees and qualified applicants without regard to sex, sexual orientation, gender identity, national origin, ancestry, age, race, religion, marital status, physical or mental disability or unfavorable discharge from military services and to prevent sexual harassment in employment.