Lead Dental Assistant

CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary
The Dental Assistant works under the supervision of the Dental Services Manager and is responsible for a wide range of tasks in the Dental Center, including patient care, administrative duties, laboratory, and x-ray functions. The Dental Assistant position requires a diverse set of skills:  clinical, clerical, interpersonal, and technological. The Dental Assistant MUST be Bilingual (English / Spanish) and have a license to conduct x-rays.

Key Function & Responsibilities 

• Involvement in initial interviews of DAs.
• Train new hires.
• Work as a DA to ensure patient flow.
• Leading & involvement through daily function of clinic including recommendations for workflows, training modifications and further trainings of DAs and their weekly, monthly assignments.
• Sterilization duties and infection control compliances.
• Attending required meetings.
• Complete supply inventory and orders for manager.
• Oversee clinic repairs and log all clinic repair related issues.
• Oversee treatment planning entry of all patients and order of treatments rendered.
• Understand and ensure UDS measures and assist clinicians to achieve goals.
• Providing patient care and assistance to Provider as needed.  Provide treatment to minors with or without accompanying parents.
• Taking X-Rays of patients’ teeth.
• Make appointments, answer telephones and questions, make follow-up calls.
• Collecting and recording patient health histories, taking blood pressure and pulse.
• Process and follow up on Referrals.
• Deliver patient oral care instructions.
• Conduct pre-visit planning and set up trays for the following day.

Knowledge, Skills, and Abilities

• Knowledge of sterile procedures; cleaning specifications of various dental equipment, fixtures, utensils, and related materials.
• Knowledge of supplies, equipment, and maintaining quality control standards.
• Knowledge of methods, procedures, and protocols for the handling and disposing of hazardous waste materials.
• Excellent customer service skills.

• Ability to foster a positive work environment.
• Excellent computer skills required, knowledge/experience with Electronic Medical Records (EMR) is a plus.

• Ability to make appointments, answer phones and questions, and contact patients for follow-up.
• Ability to process billing and collections.
• Provide a positive attitude and behavior.

Minimum Qualifications:

• License to operate X-Ray equipment in the state of Maryland.
• Dental Assistant licenses are a plus.
• Current CPR certification.
• High School diploma or equivalent.
• Ability to speak and write English fluently.  Bilingual (English/Spanish) preferred.
• Ability to relate to culturally diverse patients and community.
• Working on-site is an essential duty for the job. 

Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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