MEDICAL APPOINTMENT CLERK

At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

We are looking for a Medical Appointment Clerk for a full-time contract position at Mountain Home AFB, ID. (Monday to Friday, 0700a and 400pm)

MAIN RESPONSIBILITIES AND DUTIES

• Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
• Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
• Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
• Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
• Maintains accurate and up-to-date patient schedules and logs.
• Receives and electronically delivers telephone messages to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
• If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• High school or GED diploma
• At least six months of experience in medical office scheduling
• Ability to type a minimum of 50 WPM (computer keyboard)
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Desired knowledge in the following systems:
  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS)
• Ability to speak and communicate clearly in English
• Excellent customer service and adaptability
• General medical ethics, as well as telephone etiquette
• Ability to follow instructions and procedures in detail
• Basic Life Support Certification
• Desired: reliable transportation to commute to and from work at base.

SALARY AND BENEFITS

• $16.20 an hour
  • Health & Welfare Benefits
  • Vacations, holidays and sick leave

Come join our team!

General Infomatics (GI) is a minority owned, Service-Disabled Veteran Owned Small Business (SDVOSB),

headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Certified Employer - Virginia Values Veterans Program - Commonwealth of Virginia

Equal opportunity/Affirmative Action Employer

Must be able to pass a US government security investigation and a thorough job verification.

Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.