Branch Manager

Why Join the Old Point Family?

At Old Point, we believe that when people feel valued, respected, and included they will be more successful. This belief is a critical component to our continued success. We are committed to an equitable and inclusive environment that promotes and values diversity and reflects the communities to which we are dedicated.

Health:

• 3 Medical Plan Options
• Vision
• Dental
• Fitness reimbursement
• Employee Assistance Program

Leave:

• 11 paid holidays
• Paid vacation
• Paid Sick time

Financial:

• 401K with 4% company match
• Company stock purchase plan
• Life Insurance
• Training and Development awards

Position Summary:

Oversees the management of branch resources and staff; directs, manages and develops branch employees for success; develops and attains sales goals; delivers exceptional customer service to bank customers/clients; ensures compliance with operational controls, policies, procedures and processes; compliance with bank policies and related laws and regulations.

Essential Functions:

• Responsible for daily branch operations, sales management and staff development of a retail branch.
• Establishes and maintains a culture within the branch of service and support to internal and external customers.
• Handles sensitive and confidential information with discretion; strict adherence to established policy and procedures, and thorough knowledge and understanding of branch operational procedures to maintain branch security.
• Develops and executes branch sales strategies to maximize revenues.
• Demonstrates leadership in the supervision of the day-to-day operations of the branch.
• Processes and approves consumer loans within established loan authority.
• Processes small business loans.
• Provides quality customer service in support of relationship management.
• Applies sales management and organizational skills in support of the bank’s relationship management strategy.
• Support branch production and growth goals.
• Achieves assigned sales goals.
• Conducts weekly sales meetings, clinics and huddles.
• Exercises effective talent management & leadership of branch employees to include coaching, counseling and performance reviews.
• Attends meetings and training, as required.
• Represents OPNB at designated community functions and events. Uses opportunities wisely to promote the bank and to develop new business.
• Adheres to SAFE Act requirements when acting as a (MLO) mortgage loan originator.
• Performs all work in compliance with applicable regulations/policy and procedures
• Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations.
• Performs other duties as assigned.

Position Requirements (Knowledge/Skills/Abilities):

• Thorough knowledge of banking products and services.
• Strong written and oral communication skills and ability to distill and convey information in a compelling manner.
• Intermediate knowledge of MS Word, Excel and Outlook with the ability to learn job specific software applications.
• Skill in sales management and relationship management strategies.
• Skill in motivating employees and managing performance.
• Skill in analyzing situations and applying critical thinking in order to resolve problems and decide on courses of action.
• Skill in discovering and working to meet underlying needs; following through on questions, requests, complaints.
• Skill in adopting technological advancements and facilitating into current and future responsibilities
• Ability to anticipate, monitor, and meet the needs of customers and respond in an appropriate manner.
• Ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks.
• Ability to build and maintain effective and constructive working relationships, partnerships or networks of contacts with people who are instrumental in achieving work-related goals.
• Maintain registration with the federal registry system (NMLS) and maintain a status in good standing under the SAFE ACT requirements which includes maintaining the unique identifier number if acting as a MLO.

Education/Experience:

• High School graduate or GED with post-graduate studies in business, banking or finance.
• Minimum 2 years retail branch banking experience.
• Minimum 2 years’ experience supervising and developing employees.
• Proven experience meeting and exceeding sales and/or loan goals.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.