HYBRID Dietary Assistant/Treatment Specialist

Safe Harbor Ohio exists to provide restorative care to child survivors of sex trafficking creating environments that spur healing and growth and surround them with therapeutic and spiritual services so they can thrive.

SUMMARY: The Dietary Assistant/Treatment Specialist is a special HYBRID role designed to serve both in the Commissary and in the Cottages, as needed. Dietary Assistants are responsible for preparation of lunch and dinner meals for each cottage (clients & staff), ensuring that assigned meals are prepared and ready for consumption according to the cottage/campus schedule for each day. They provide direction, coordination, and supervision of residents in the work program in order to ensure clients are learning valuable life skills such as cleaning, cooking, serving, and assisting dietary team. Treatment Specialists teach and model healthy relationships and connections for girls, ages 14-18, under assigned supervision.

Work schedule will generally be during second-shift hours (afternoon/evening) based on the needs of our children's residential center and commissary program, as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Statement of Faith/Standard of Moral Conduct. Further, each employee is responsible for dealing with others with a Christ-like attitude while helping them experience their worth in Christ and demonstrating behaviors reflecting relentless commitment, selflessness, and kindness.

Job-specific essential functions include the following:

• TEAM FIRST: Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment, maintaining appropriate working relationships and promoting collaboration.

Commissary-specific duties include:

• Strong knowledge of The United States Department of Agriculture (USDA), and the Ohio Department of Education and their guidelines, manage product inventory levels, demand planning, and production scheduling. Follow any food, health and safety regulations as set forth. Adhere to the safety guidelines of the HACCP (hazard analysis and critical control points) plan set forth by CCHO and State regulations. Maintain any training/certifications necessary to maintain compliance.
• Complies with, and carries out all Rules, Regulations and Laws as set forth from Ohio Revised Code Chapter 5101:2-9 Children's Residential Centers, Group Homes, and Residential Parenting Facilities, The Ohio Department of Education, and the Policies and Procedures of Safe Harbor Ohio.
• Completes necessary requirements of the school breakfast and lunch program. Ensures meals and snacks are prepared and administered to all students in attendance.
• Prepares and serves meals for residential population from the administration building; Ensures all items needed to prepare breakfast and snacks are delivered to the cottages, divided by portion and number of servings needed for each cottage.
• Assists with reception of food deliveries, sorts all food and distributes all items/ingredients to ensure enough portions for each cottage's meals (including staff). Assists with delivery of all menu items to cottages as needed. Restocks the shelves by putting perishables and non-perishables away.
• Participates in the development of Departmental Manual supplements/updates, departmental policies and procedures, etc. relating to the procurement function (e.g., warehouse, Food room, laundry, housekeeping, etc.) in the Residential facility.
• Prepares various written documents in order to respond and/or convey information to the public, other state agencies, staff, Dietary Manager, and Director of Operations, and to maintain accurate records, compile data, etc. utilizing the personal computer.
• Attends various Departmental meetings (e.g., Daily Briefings, Staff, Project, Budget, etc.) to share and receive procurement related information questions, etc. utilizing applicable policies, procedures and laws.
• Assists Dietary teammates in managing/auditing commissary operations and inventories to ensure accountability, stock availability, budget projections, theft prevention, etc. utilizing physical inventory reports, reconciliation reports, adjustment reports, etc. as needed.
• Keeps a clean and orderly working area at all times. Clean-up duties as needed, including, but not limited to washing and sanitizing dishes, sweeping, mopping, clean stoves, refrigerators, freezers, cabinets, tables, and any other work area.
• Ensures that Dietary teammates are cross trained on all job duties to ensure coverage during absences. Serve as back-up for other Dietary staff, as needed.
• Completes special projects and performs other duties as assigned.

Treatment Specialist-specific duties include:

• Be responsible for meeting many basic physical and emotional needs of the residents, including providing supervision, limit setting, participating in weekly team meetings, social training, meal preparation, medical attention, hygiene training, clothing needs, creating a safe and orderly environment, and facilitating recreation. Transport residents to scheduled appointments.
• Utilizes Safe Crisis Management (SCM) de-escalation and restraint techniques according to agency policy/procedures when needed, including safely restraining a child of any size.
• Maintains child and campus safety by providing support and supervision of residents at all times, including, but not limited to school hours, recreational time and searching/chasing a runaway child.
• Follows daily routine/schedule and assist with organization of cottage schedule and routine as needed. Collaborates with the entire team to incorporate individual interventions, treatment plans and behavioral support plans. Uses appropriate techniques including, but not limited to, providing close supervision, and following Safe Crisis Management (SCM) guidelines for de-escalation and Emergency Safety Physical Interventions (ESPI's). Mediates group or individual conflicts to help youth find solutions. Develops connection and social skills by instructing/teaching to identified individualized goals, consequences and alternative behaviors during structured time throughout the day.
• Implements the Status System on a consistent and daily basis. Acts as a positive role model for relationship building and connection.
• Completes incident reports, logs, and other various forms according to licensing expectations. Provide safe vehicle operation and reports any vehicle needs when appropriate, turns in maintenance requests as needed or as directed by cottage supervisor.
• Participates in the development and implementation of treatment plans and program expectations. Maintains strict confidentiality of all records in compliance with HIPAA. Communicates effectively with the team/other staff, both verbally and in writing regarding treatment progress, planning decisions, problems, etc. Fills out all appropriate logs, reports, and forms. Attends meetings and shares observations about resident issues, such as peer problems, moods, preferences, sleep patterns, and family relationships.
• Assists with visitations, greets guests, meets with parents, checks residents for contraband, helps to evaluate child's emotional and physical needs before, during, and after visitation.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: None.

REQUIRED SKILLS & ABILITIES:

• Demonstrate knowledge of or learn to use common kitchen appliances/equipment, especially those found in a commercial kitchen.
• Ability to use kitchen measurements and recipes is critical, as well as to break down recipes and figure amounts needed for servings and portion sizes.
• Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and comprehend simple instructions, recipes, write simple correspondence.
• Excellent organizational skills and attention to detail. Must be able to communicate well with colleagues, verbally and in writing to ensure safety and efficiency.
• Ability to apply common sense. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Competency with Microsoft Office Suite and the internet.
• Ability to function well in a fast-paced environment, as well as cope and tolerate high levels of stress.

EDUCATION, EXPERIENCE, CERTIFICATIONS/LICENSES:

• High School Diploma or General Education Degree (GED) required.
• One to three years of related experience strongly preferred.
• Valid Ohio Driver's License and a driving record that allows that individual to be insurable on agency policy, as job includes occasional travel.

PHYSICAL REQUIREMENTS:

• Physical strength and stamina required for prolonged periods of standing.
• Dexterity needed to handle hot pans, broilers, fryers, sharp kitchen utensils and tools, etc.
• Frequently required to walk, sit, talk, and hear, including a requirement to stand or walk for extended periods of time, sometimes through uneven terrain.
• Regularly able to lift/move up to 50 pounds.
• Ability to reach over the head, reach at or below the shoulder, stoop, and walk, as needed to maintain kitchen efficiency and safety of kitchen staff and residents.
• Often required to use hands/fingers, handle or feel; reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl when acting as a Treatment Specialist. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.
• Must be able to drive a vehicle legally and safely in the state of Ohio.
• Must maintain compliance/certification with CCHO/Safe Harbor's requirements for using physical restraints (SCM: Safe Crisis Management), including sufficient strength and completion of extensive training. Physical ability to respond to crisis, including, but not limited to running and performing physical restraints.

CONTINUOUS QUALITY IMPROVEMENT (CQI): All Safe Harbor staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make Safe Harbor a safe and healing environment for clients and staff. This expectation includes, but is not limited to teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence.