Customer Service Representative

Join Our Team for an Exciting Experience!

Are you ready to dive into a dynamic role where every day brings something new? We're on the lookout for enthusiastic individuals to join our team and shake up the world of textile care!

Role: Customer Service Representative

Duties/Responsibilities:
-Textile Trek: Enjoy chatting with your customer while handling drop-off and pick-up of customers' textiles, from chic clothing to snuggly bedding.
- Tag Team: Keep things organized by tagging /barcoding each item, ensuring smooth sailing through the cleaning process.
- Invoice Insight: Start an order by creating drop tickets, ensuring every customer feels appreciated and understood.
- Order Assembly: Piece together the puzzle as you assemble orders, putting the final touches on each freshly cleaned ensemble.
- Clean Zone: Pitch in to maintain a tidy workspace, because a clean environment makes for a happier workday.
- Customer Connection: Build rapport with customers, meeting their needs with a friendly attitude and a willingness to help.
- Opportunity Awaits: Show your reliability and watch as doors to advancement swing open within our company!

Required Skills/Abilities:
- Reading & Writing Wizardry: Easily interpret customer instructions for cleaning methods and stain removal.
- Communication Pro: Engage effectively with customers and team members, ensuring clear and friendly interactions.
- Tech Savvy: Quickly adapt to new software for preparing cleaning tickets.
- Customer Care: Deliver top-notch service, leaving customers satisfied and eager to return.

Education and Experience:
- High School Diploma or Equivalent: Basic educational requirement to embark on this adventure.
- No Experience Required: While previous experience is a plus, we're happy to provide on-the-job training for motivated individuals.

Availability:
- Part-Time or Full-Time: Flexible shifts available to accommodate your schedule.

Physical Requirements:
- Stamina: Comfortably stand for extended periods, ready to tackle whatever the day brings.
- Lifting: Handle moderate lifting (5-15 pounds) to load and unload items, ensuring a smooth workflow.

Your adventure begins with a starting hourly wage of $13.00 during your immersive 4-week training period, where you'll be equipped with the skills and knowledge needed to thrive in your role. But that's just the beginning! As you demonstrate mastery and confidence in all required skills, you'll level up to a rewarding $14.00 per hour, marking your ascent to becoming a valued member of our team.

But wait, there's more! You'll also unlock the opportunity to participate in our quarterly incentive program, where your hard work and dedication will be handsomely rewarded.

Ready to join us for a fulfilling shift? Apply now and let's make laundry day a breeze together!