Urgently hiring Use left and right arrow keys to navigate
Estimated Pay $19 per hour
Hours Full-time, Part-time
Location Miami, FL
Miami, Florida

Compare Pay

Estimated Pay
We estimate that this job pays $18.58 per hour based on our data.

$14.28

$18.58

$23.36


About this job

Job Description

Job Description

**Wanted** Customer Service Representatives! Qualified candidates may have the option to work from home! We are currently seeking motivated individuals to work Full-Time Monday-Friday. Our office hours are from 8:00 a.m. - 6:30 p.m. NO WEEKENDS!! Our company location is close to the Miami International Airport. EOE/Drug-free workplace.

Responsibilities include:

· Answer customer inquiries regarding extended warranty coverage and claims in a professional and courteous manner

· Assist contract holders and repair facilities with questions on claim payments

· Provide customer service support for the cancellations department

· Initiate GAP claims

· Data entry for new contracts

· Assisting with special projects as needed

· Assisting other departments when necessary

· All other duties as assigned by Management personnel

· Excellent communications and typing skills

· Excellent telephone etiquette

· Ability to learn quickly and apply strong reading comprehension

· Possess a high level of patience

· Excellent teamwork

· Knowledge and experience of Microsoft Office

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

 

Company Description
Phoenix American has been a mainstay in the administration of superior Vehicle Service Contract and GAP programs since 1985. We are committed to the success of our associates by providing the integrated technology needed by dealers and finance companies to enhance their profitability with flexible, and financially stable F&I products. Our knowledge of the vehicle service contract industry and long term insurance partnerships with members of the Nationwide® Insurance group, rated A+ XV (Superior), have helped us grow to be a leader in the service contract industry.

Our philosophy of growth is based on building a strong infrastructure and developing a conscientious and dedicated staff. We have built our business by establishing and maintaining longstanding relationships with our agents, dealers, finance companies, and contract holders. With unsurpassed customer service, claims payment, cutting-edge technology, and a supportive sales force, Phoenix American will continue to exceed your expectations today and in the future.

Company Description

Phoenix American has been a mainstay in the administration of superior Vehicle Service Contract and GAP programs since 1985. We are committed to the success of our associates by providing the integrated technology needed by dealers and finance companies to enhance their profitability with flexible, and financially stable F&I products. Our knowledge of the vehicle service contract industry and long term insurance partnerships with members of the Nationwide® Insurance group, rated A+ XV (Superior), have helped us grow to be a leader in the service contract industry.\r\n\r\nOur philosophy of growth is based on building a strong infrastructure and developing a conscientious and dedicated staff. We have built our business by establishing and maintaining longstanding relationships with our agents, dealers, finance companies, and contract holders. With unsurpassed customer service, claims payment, cutting-edge technology, and a supportive sales force, Phoenix American will continue to exceed your expectations today and in the future.

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Posting ID: 924588108 Posted: 2024-04-30 Job Title: Customer Service Representative