Indirect Loan Discounter

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

As a Discounter, this position necessitates someone who is highly dependable, good with details, has strong retention abilities and works well in a fast-paced environment individual and in a team environment. This position will be responsible for providing a high level of customer service to our dealer base, ensure submitted contract packages are complete and accurate according to the Indirect Department and Bank policy/guidelines for funding.

• Cooperates and builds a strong working relationship with peers to provide quality service, solve problems and achieve bank and departmental goals
• Ensures submitted contracts and loan packages are complete, accurate and reflect proper approval authorities in adherence to Indirect Department and Bank policy/guidelines
• Closely inspects loan documents for suspicious or fraudulent documentation
• Ensures the accuracy of contract figures, disclosures, signatures and documentation for contract funding
• Identifies errors in calculations and/or missing documentation; work with dealership for correction and help maintain department exceptions
• Refers major loan violations to Supervisor/Manager for review
• Provides quality service to customers, whether internal or external
• Maintains logs and spreadsheets used within the department
• Maintains proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion
• Performs other related duties as assigned or directed

Education, Training and Requirements:

• High School Diploma or GED required
• Associates Degree or equivalent in work experience preferred

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Proficient interpersonal relations and communicative skills
• Good time managements skills
• Ability to prioritize and work effectively under time constraints
• Moderate computer and typing skills to include Microsoft Word/Excel
• Must be able to consistently demonstrate the Company's core values; a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

• Two (2) to (four (4) years banking experience preferred with knowledge of the Bank's lending products and services as well as a working knowledge of the required documentation for all loan types

Hours: 40 hours/week; Monday-Friday with rotating shifts to include some Holidays and Saturdays

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.