Veterans Career Coach

ABOUT JVS SOCAL & VETERANS FIRST

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California. Join us in helping change lives together!

Our organization provides a range of support services to Veterans and military families to help them build successful post-service careers. We offer professional career coaching, skills assessments to identify transferable skills, training in high-growth industries such as IT and cybersecurity, and job placement assistance. Our networking groups, workshops, and events help veterans connect with potential employers and other professionals in their field. Additionally, we work closely with the Veterans American Job Center of California to provide referrals that maximize available benefits, services, training, and educational opportunities for Veterans and their families.

DESCRIPTION

Our Veterans (AJCC) team is looking for a Career Coach to conduct eligibility determination of Veterans for the Veterans (AJCC) as well as other available programs. The primary role of the Career Coach is to provide comprehensive case management including employability assessment, transferable skills assessment, employment and training plan development, job development, and referrals to other social service programs (as needed).

KEY RESPONSIBILITIES

• Coach Veterans on appropriate civilian and business workplace culture. Facilitate job readiness workshops and provide training in various job readiness skills.
• Research career paths that would utilize Veterans’ existing skills.
• Assist clients in writing targeted resumes.
• Responsible for client progress and job placement/wages/retention.
• Track client data in internal and State databases through data entry and comprehensive case notes.
• Must meet contract goals for job placement, training completion, and job retention.
• Develop working relationships with other agencies that provide services to Veterans.
• Will also work as part of a team in developing new grants and funding opportunities.
• Other duties are assigned as needed for the efficient operation of the Center/Program.
• Must meet weekly, monthly, quarterly & yearly program goals as set by the Operations Manager.
• Outreach may be required in various parts of the Greater Los Angeles area to recruit eligible Veterans and eligible spouses for various JVS SoCal Veteran Services programs.

PHYSICAL DEMANDS

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Travel to employer and client work sites is frequent. May be required to work some evenings and an occasional weekend day. Requires traveling to various business and other work sites as well. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

The successful applicant will have a passion to work and connect with Veterans.

Other requirements include:

• A strong customer service and counseling expertise with the ability to multi-task is required.
• Must have excellent communication skills and the ability to write professional resumes utilizing client’s military and non-military transferable skills.
• Must know and understand active-duty Military life, the labor market, technology-based career search methods, social media, employer and business needs and requirements.
• Needs to understand and teach the value of networking.
• Timeliness and attention to detail are essential.
• Must take initiative; must think outside the box and at the same time be able to work as part of a team towards unit goals.
• Knowledge of WIOA's common measures and requirements is very helpful.
• Proficient in Microsoft Office products, including Outlook, Word, Excel and PowerPoint.
• Must be assertive, friendly, and willing to work flexible hours to meet objectives and goals.

BA in Business, Social Service, or related degree preferred. Education may be substituted with experience.

Individuals with a background and experience in Case Management and/or Career Counseling preferred. Veterans are strongly encouraged to apply. Prior WIOA and/or VEAP experience a plus.