The job below is no longer available.
You might also like
in Groveland, FL
- $25
est. per hour Carter's Ace Hardware • 6d agoUrgently hiring 18.9 mi Use left and right arrow keys to navigate - $14
est. per hour Carter's Ace Hardware • 6d agoUrgently hiring 15.4 mi Use left and right arrow keys to navigate 
Up to $45Verified per hour Christian Brothers Automotive • 2h agoUrgently hiring 7.6 mi Use left and right arrow keys to navigate- Up to $50
Verified per hour Christian Brothers Automotive • 2h agoUrgently hiring 15.2 mi Use left and right arrow keys to navigate 
$17.20Verified per hour Quest Diagnostics Incorporated • 6h agoUrgently hiring 19.6 mi Use left and right arrow keys to navigate
Customer Service Specialist
•4 days ago
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Groveland, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $17.65 per hour based on our data.
$13.4
$17.65
$24.82
About this job
Job Description
Job Description
Powered by ExactHire:122443
General Purpose:
The Customer Service Specialist works directly with the Account Managers to support the needs of our customers on a daily basis.
Responsibilities / Duties:
- Works as a team with assigned Account Manager to support the day to day order management for assigned customers. This includes but is not limited to tender acceptance, order entry, appointment scheduling (re-scheduling), load tracking, communication with customers, EDI status update processing, detention monitoring, accessorial processing and payment issue resolution.
- Interact with Planners and Fleet Managers to ensure timely pickups and deliveries and communicate any potential issues to customers
- Interact with other departments as needed to support customer activities
Key Performance Indicators:
- Weekly Revenue by Customer
- On Time Delivery Performance
- Order Lead Time
- Deadhead Percentage
Powered by ExactHire:122443
Your Privacy Choices