Maintenance Technician-Courtyard by Marriott McDonough, GA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Tech for the Courtyard by Marriott in McDonough, GA

Job Purpose:

The Maintenance Technician is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel and is responsible for the administration of the company’s maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us

• ● Always ensure customer satisfaction, modeling and adhering to the Guest Service Standards

  ● Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests, and vendors.

  ● Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment.

  ● Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow-up.

  ● Communicate with the Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems.

  ● Supervise any external contractors who may be employed by the hotel to carry out maintenance work.

  ● Adhere to all work rules, procedures and policies established by the company.

  ● Provide preventive maintenance of guest rooms on a weekly basis to ensure that rooms are in working order. This includes, but is not limited to, replacing light bulbs, checking windows, and retouching paint

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

● Read and write to facilitate the communication process. Not required, but helpful.

● Perform tasks in a team environment with the associate acting as a team leader. There is minimal direct supervision.

● Possess basic computer skills, for example logging maintenance requests on a computer.

● Knowledge of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.

● Working knowledge of plumbing and electrical systems, maintenance of records of power, water, and fuel consumption.

● Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA

Other:

• ● Have a strong willingness to help and serve others. Being passionate about people and service.

  ● Good communication is important for talking with guests and other employees.

  ● Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Accommodations and support available upon request.

  ● Problem-solving, reasoning, motivating, and training abilities are often used.

  ● Can work a flexible schedule including nights, weekends and/or holidays.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program