Hotel Night Auditor

Position: Hotel Night Auditor

Wage: 17.50/hr

POSITION SUMMARY: Responsible for the successful overall operations related to Front Desk and Night Audit of the Hotel and Lodge, ensuring accurate and timely guest billings.

ESSENTIAL DUTIES:

• Maintain a working knowledge of both properties as well as special events of the Casino.

• Respond to guests' requests, complaints, or inquires courteously and promptly.

• Prepare and distribute management reports to Hotel/Lodge Administration and Finance.

• Audit all guest records. Verify credit card authorizations. Post room and tax charges to guest accounts.

• Maintain a thorough and accurate knowledge of hotel occupancy and inventory.

• Make reservations, cancellations, and reschedules upon request.

• Check in/out guests and manage "Walk Ins" in a timely manner.

• Prepare accurate and timely reports.

• Conduct accurate cash, credit card, and voucher payments.

• Answer phone calls, in house text messages and two-way radio, deliver messages, as appropriate.

QUALIFICATIONS:

Education: High School diploma, or Equivalent required.

Experience: Prefer one (1) year prior hotel experience, preferably as a Night Auditor.

Knowledge, Skills, and Abilities:

Computer knowledge with Microsoft Office Programs

Effective communication (verbal) skills.

OPERA PMS system experience a plus.

Be at least 18 years of age.

Able to demonstrate eligibility to work in the U.S.

Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.